Every workplace will undoubtedly experience conflict. Whether it is a conflict situation between colleagues or a dispute between a customer and a service provider, conflict is inevitable. Therefore, it is vital to have conflict resolution skills to mitigate the conflict between the involved parties as professionals.

Conflict management skills are an essential skill set for managers, particularly those in small businesses where conflicts could impact the office environment or hinder the company’s goals. Of course, how you handle disagreements will vary depending on your preferences, your personality and your experience as a manager. Still, there are a series of conflict resolution strategies that you can use to help you manage and resolve disagreements. When managing conflict in the workplace, you can find yourself in a situation where emotions between staff members are high, relationships are damaged, and employees are unhappy and unmotivated. Good management is about providing support, showing assertiveness, improving relationships, resolving issues, and resolving conflict situations.

It is common to find conflict between stakeholders, staff members or customers in the workplace, particularly in a project management space. This is because projects often lead to change and uncertainty, which can heighten emotions and make people more sensitive to changes in their environment. This is why early stakeholder engagement, stakeholder analysis and a strong communications strategy are critical to successfully delivering projects. For example, suppose you are about to embark upon a project or are in the implementation phase, and you are finding lots of conflict situations arising. In that case, you may want to consider how you manage stakeholder engagement in the future.

The five conflict resolution strategies

There are five primary strategies for conflict resolution that you should consider when looking to resolve conflict at your workplace. Each method has its pros and cons, and the one you choose will depend wholly on the situation at hand and determine which strategy is likely to be the most effective. In this article, we review the five techniques in more detail. These strategies come from the Thomas Kilmann model, developed to show human beings’ natural approaches to conflict resolution. The model also discusses the fact that people use two modes to try and resolve conflict. These are assertiveness and cooperativeness. Each of the five conflict resolution strategies uses one or the other, or a combination of both. Individuals tend to prefer or favour one of the five strategies as their natural response to conflict.

Avoidance

Avoidance is a strategy of conflict resolution whereby one person avoids and ignores the conflict. This conflict resolution strategy is commonly found when the confrontation is very uncomfortable for the person involved. Whilst this may seem like the easiest method of conflict resolution, it does not resolve the issue at hand, and the conflict is likely to arise again. Furthermore, the avoidance strategy uses neither assertiveness nor cooperativeness. Therefore, it is not an advisable method to actively use. It will, however, be a strategy you see in the workplace very frequently. As a manager, if you identify that avoidance is relied upon to reduce conflict, you should approach the situation delicately and try to encourage a strategy that adopts a more cooperative approach.

Competition

Competing is a strategy of conflict resolution whereby each person aims to win. In this instance, two parties compete to win and are not looking to compromise or cooperate. This type of conflict resolution strategy requires assertiveness from each person and no cooperativeness. As you can imagine, when this strategy is adopted, only one person can get what they want. This inevitably leads to the conflict resurfacing, as the losing party will not be satisfied with the outcome.

Accommodation

Accommodating is a conflict resolution strategy whereby one person accommodates the requests or demands of the other party. While this can seem like an effective way to resolve conflict and reduce visible friction in the workplace, it can lead to conflict resurfacing at a later date. The accommodating person is not getting what they want. Frequently when a more dominant personality demands a change, the less confident person may wish to accommodate their demands as they are not confident communicators or want to keep the peace. Accommodating is about cooperativeness, but with too little assertiveness from the side of the accommodator.

Compromise

Compromising is a strategy whereby an acceptable middle ground is identified. This solution will be partly satisfactory to both of the parties involved in the conflict. It is not the ideal solution as neither party gets what they want, but it can be considered fair in the workplace where no solution fully satisfies all parties involved in the conflict. Compromises are often used as a conflict resolution strategy, but if there is a way for the two parties to collaborate, this is the preferred and most effective approach.

Collaboration

Collaborating is the preferred conflict resolution strategy to use in the workplace. It allows all parties to give input and work together to develop a solution that they can agree with and that satisfies their own needs and the needs of their colleague. Collaboration is the preferred strategy for conflict resolution because it allows all parties involved to meet their requirements without compromising, accommodating, or competing. It provides for an equal combination of assertiveness and cooperativeness from everybody involved. It is the method with the highest success rate for resolving conflict and ensuring it does not reoccur later due to unmet needs. Team leaders can help facilitate conversations that develop collaboration between conflicting people.

A managers role in resolving conflict

As a manager in a workplace, particularly in an ever-changing environment, it is all too familiar for two or more parties to enter into a conflict situation. As a manager responsible for a problem over which two colleagues are fighting, it is best to face the conflict head-on and act as a neutral third party to encourage a constructive conversation. Managers must help find common ground between the team members and get to the root cause of the conflict.

Listen to both sides

The first and most critical step is to acknowledge and listen to the perspective of each person. It is crucial to practice active listening and show that you fully understand each team member’s views and know what their feelings are and why they are feeling this way. Reassure each person that you are a neutral third party and that you want to resolve the workplace conflict to foster a healthy relationship between all parties and reach a positive outcome. To show you are practising active listening, use the correct body language; give eye contact, show you are listening by nodding and using facial expressions that show you empathise with their concerns. Please focus on the root cause of the disagreements and the emotions it has brought up. At this stage, do not suggest solutions until you have fully understood the dispute from both sides.

Identify the cause of the conflict

Once you have spoken to each party involved in the conflict, you can identify the underlying problem. You may find the dispute has a simple solution, but the frustration around the disagreement is what has fuelled the majority of the conflict. Both parties may be angry and sensitive to criticism or maybe looking to blame the other for the cause of the disagreement rather than looking for healthy ways to mediate. As the manager, once you have identified the cause of the conflict, it will be much easier for you to facilitate a healthy conversation and identify solutions.

Ask each party for a preferred solution

Whilst listening to each person’s point of view, you should ask them how they could improve the situation and resolve it. Listen to their words carefully and assess their body language to identify whether their solution is constructive and whether it leads to an outcome that satisfies both parties. It is perfectly plausible that they may have good ideas, but both sides have resisted suggestions due to a damaged relationship.

Assess and suggest a change

You can now suggest solutions that you feel will benefit each party whilst also considering the organisational goals. If intense emotions are at play, you must communicate with empathy and show each team member that you have carefully considered their point of view. Your goal is to focus on problem-solving to foster a healthy relationship. Using a calm tone and concentrating on your nonverbal communication, you can demonstrate that you have carefully considered their needs and your own needs and that of the company.

Agree on a way forward

Once you have identified a solution that suits both people, you need to get them to agree. It is an excellent idea to develop a constructive plan if tensions arise in the future. Each party should forgive the other at this stage, and all pressure should be relieved. If one party is still angry deep down, this will not resolve the conflict. They should talk openly, describe their feelings and agree that the conflict at work will no longer be an issue. Please pay attention to how they both view the dispute and ensure they do not avoid dealing with any actions they take away from the meeting.

How to resolve conflict in a real-life scenario

For the article, let us use an example to show how you can use conflict resolution skills in a real-life scenario. You are a Project Manager who is managing two teams in a small business. One employee from one of the teams has expressed to you that they are unhappy with a colleague’s behaviour in the other team. They have accused the employee of starting arguments during meetings over the scoring of a risk that they feel is too high. The employee who has raised the issue tells you that they have tried to agree and negotiate a slight reduction in the risk scoring but that they must hold their ground as they do not think the other employee is correct. Both people are now angry and are unable to communicate on a professional level. The disagreement between them directly affects the broader teams, who have started to fear conflict in every cross-team meeting. In the first instance, you listen actively to their concerns, which helps give you a better understanding of their current relationship.

To solve the problem, you first talk to the other person and get their side of the story. Whilst having a conversation with the other person, you practice active listening and find out that there are many past conflicts between these two people, and the scoring of the risk is not the problem at all. Instead, the issue traces its origins to previous disagreements between the two members of staff. At first, the second person is not interested in resolving the problem and does not feel that the issue warrants a mediation. You explain to them that although you empathise with their situation, it is essential to resolve conflict in the workplace and work with you to improve the work environment for all team members. Finally, after highlighting how the dispute is making others feel, the person agrees to work out a way to resolve the conflict.

You review the conflict resolution strategies available to you and decide that collaboration is the correct strategy to use here. You set up a meeting with both people and outline what you understand to be the problem. You identify that there are feelings of anger on both sides and that this is causing disputes over minor project issues. You explain to each person that the business cannot function without resolving this conflict and that you want to support both of them. Achieving this requires honesty from both sides and an understanding of each other’s feelings and emotions. They manage to talk openly about their disagreements, and they agree that they need to move on from their past workplace conflicts.

This example shows the correct way to handle conflict and allows employees to work towards a solution collaboratively.

Conflict resolution skills

Conflicts are inevitable at work, particularly team conflict. It is vital to manage this type of behaviour as managers. Fostering a positive work culture can be hugely empowering, improving productivity and increasing motivation.

As a manager, view conflict as a way to improve your core skills. Your own needs can be met as part of conflict management, as well as the needs of your business. It can be hard to manage relationships and find a resolution that benefits all people. Still, by using the proper conflict resolution strategy, you can reduce workplace conflict, reduce hurt feelings and build strong working relationships in your team and the wider organisation. Identifying the cause of the problem is half of the battle and using assertiveness to create and then deliver a solution that works for all people involved is the best way forward to resolve conflict.


Conflict is inevitable. It’s how you handle it that matters

Elite provides expert conflict resolution training to organisations worldwide, helping them train staff to manage and constructively resolve conflicts. Our trainers are experts in their field, with years of experience working for some of the most prestigious companies worldwide. They know what works, and they know what doesn’t work when it comes to resolving conflict – so if your organisation requires assistance, we can help you develop the skills needed for successful conflict resolution.

We offer bespoke packages designed specifically for your organisation’s needs – whether that be one-off sessions or ongoing support – our team will tailor a package just for you! Whether you need an experienced trainer on-site or want us to run courses remotely, we’ll make sure everything runs smoothly from start to finish.

Get in touch now or call us on 0141 222 2227.

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ETSSMINT – Minute Taking

Duration
Days 1
Price
295 +VAT
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ETTELS – Telephone Skills

Duration
Days 1
Price
295 +VAT
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ETSSCIO – Communicating and Influencing Others

Duration
Days 1
Price
295 +VAT
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ETSSMMW – Making Meetings Work

Duration
Days 1
Price
295 +VAT
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SLS01 – Supervisory and Leadership Skills

Duration
Days 1
Price
295 +VAT
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ETPERMAN – Performance Management

Duration
Days 1
Price
295 +VAT
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ETSSFLSS – Front Line Supervisor Skills

Duration
Days 2
Price
595 +VAT
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ETINCCDR – An Introduction to Credit Control and Debt Recovery

Duration
Days 1
Price
295 +VAT
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ETSSTEBUI – Team Building

Duration
Days 1
Price
295 +VAT
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ETCEMP – Contract of Employment

Duration
Days 1
Price
295 +VAT
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SS01 – Selling Skills

Duration
Days 1
Price
295 +VAT
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ETSABMN – Sickness and Absence Management

Duration
Days 1
Price
295 +VAT
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ETCSTE – Customer service in a Technical Environment

Duration
Days 1
Price
295 +VAT
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ETSTRESS – Stress Management

Duration
Days 1
Price
295 +VAT
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ETMTET – Managing your Technical Team

Duration
Days 2
Price
295 +VAT
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ETSSCTS – Customer Service

Duration
Days 1
Price
295 +VAT
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ETEODIA – Equal Opportunities and Diversity Awareness at Work

Duration
Days 1
Price
295 +VAT
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ETSSMANP – Managing People

Duration
Days 1
Price
295 +VAT
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ETCLREMP – Understand Your Current Legal Responsibilities when Employing People

Duration
Days 1
Price
295 +VAT
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ICWP – Implementing Change in the Workplace

Duration
Days 1
Price
295 +VAT
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ETSCOM – Successful Communication

Duration
Days 1
Price
295 +VAT
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ETSSEWRSK – Effective Writing Skills

Duration
Days 1
Price
295 +VAT
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CWCSS – Coping with Change

Duration
Days 1
Price
295 +VAT
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ETNTDGR – Effective Note Taking in Discipline and Grievance Hearings

Duration
1 Day
Price
195 +VAT
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ETRPTWRG – Report Writing

Duration
Days 1
Price
295 +VAT
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PRINCE2FP – PRINCE2® Foundation and Practitioner

Duration
Days 5
Price
950 +VAT
Find out more

ETCSP13SU – Microsoft SharePoint Foundation 2013: Site User

Duration
Days 1
Price
650 +VAT
Find out more

O014 – Oracle 11g PLSQL

Duration
Days 5
Price
2,000 +VAT
Find out more

BDEJB3 – Building and Deploying Enteprise JavaBeans 3.0 using Hibernate and JBoss

Duration
Days 3
Price
900 +VAT
Find out more

CISCW – Implementing Secure Converged Wide Area Networks

Duration
Days 5
Price
1,695 +VAT
Find out more

OC12CISQL – Oracle Database 12c: Introduction to SQL

Duration
Days 5
Price
2,725 +VAT
Find out more

M206972 – Deploying and Managing Windows 10 Using Enterprise Services

Duration
Days 5
Price
1,980 +VAT
Find out more

M2389 – Programming with Microsoft ADO.NET

Duration
Days 3
Price
750 +VAT
Find out more

85994 – Essentials of Red Hat Linux 5

Duration
Days 4
Price
1,000 +VAT
Find out more

WS7ADWIN – WebSphere Application Server 7.0 Administration on Windows

Duration
Days 5
Price
1,595 +VAT
Find out more

ELMWT – Mastering Web Testing

Duration
Days 5
Price
1,295 +VAT
Find out more

M2124 – Programming with C# Microsoft Visual Studio

Duration
Days 5
Price
1,250 +VAT
Find out more

BDJEEA – Building and Deploying Java EE Applications using JBoss, Hibernate/JPA, Struts/JSF, and Spring

Duration
Days 4
Price
1,200 +VAT
Find out more

DJWA – Developing Java Web Applications

Duration
Days 4
Price
1,000 +VAT
Find out more

M2631 – Optimizing the Software Development Lifecycle with Microsoft Visual Studio Team System

Duration
Days 3
Price
750 +VAT
Find out more

M55033 – SharePoint 2013 Site Collection and Site Administration

Duration
Days 5
Price
1,495 +VAT
Find out more

M2500 – Introduction to XML and the Microsoft .NET Platform

Duration
Days 2
Price
500 +VAT
Find out more

M2300 – Developing Secure Web Applications Microsoft Visual Studio

Duration
Days 3
Price
750 +VAT
Find out more

M20463 – Implementing a Data Warehouse with Microsoft SQL Server

Duration
Days 5
Price
1,800 +VAT
Find out more

CXA-207 – XenApp 7.5 Skills Update

Duration
Days 3
Price
TBC +VAT
Find out more

MACOSXSE10.4 – Mac OS X 10.4 Support Essentials

Duration
Days 3
Price
895 +VAT
Find out more

JA7PD – Java 7 Programming for Developers

Duration
Days 4
Price
1,000 +VAT
Find out more

85967 – unix Linux System Administration LPI Certification Second Edition

Duration
Days 5
Price
1,250 +VAT
Find out more

CPCCSE75 – Check Point Security Expert R75

Duration
Days 3
Price
1,795 +VAT
Find out more

ETSFCSS – Styling Forms with CSS

Duration
Days 1
Price
350 +VAT
Find out more

77514 – Linux Server Management Red Hat 7.2

Duration
Days
Price
+VAT
Find out more

M2366 – Microsoft Developing High Performance and Scalable Web Applications Using ASP.NET 1.1 and ADO.NET 1.

Duration
Days 2
Price
500 +VAT
Find out more

ETCSSPRA – Practical CSS

Duration
Days 1
Price
350 +VAT
Find out more

VS5-ICM – VMware vSphere 5.5: Install, Configure, Manage

Duration
Days 5
Price
2450 +VAT
Find out more

M2710 – Analyzing Requirements and Defining Microsoft .NET Solution Architectures

Duration
Days 5
Price
1,250 +VAT
Find out more

M20337 – Enterprise Voice and Online Services with Microsoft Lync Server 2013

Duration
Days 5
Price
1,545 +VAT
Find out more

WS6PMTWS – WebSphere 6.1 Performance Tuning and Methodology Workshop

Duration
Days 3
Price
1,295 +VAT
Find out more

M20335 – Lync Network Readiness Assessment

Duration
Days 3
Price
1,245 +VAT
Find out more

JUN-JSEC – JUNOS for Security Platforms

Duration
Days 3
Price
1,500 +VAT
Find out more

M2840 – Implementing Security for Applications Microsoft

Duration
Days 5
Price
1,250 +VAT
Find out more

M55026 – Upgrading your End User Skills to SharePoint 2013

Duration
Days 3
Price
995 +VAT
Find out more

WS5ADNDE – WebSphere Application Server v5.1 Administration Training (Network Deployment Edition)

Duration
Days 5
Price
1,595 +VAT
Find out more

JAVWP – Wireless Programming Using J2ME and MIDP

Duration
Days 4
Price
1,000 +VAT
Find out more

O1039 – Oracle BI Publisher OBI

Duration
Days 3
Price
1,200 +VAT
Find out more

JAVPS – Java Persistence Strategies

Duration
Days 2
Price
500 +VAT
Find out more

M2821 – Deploying and Managing a Public Key Infrastructure Microsoft

Duration
Days 4
Price
1,000 +VAT
Find out more

ETCSS3 – Learn CSS3

Duration
Days 2
Price
575 +VAT
Find out more

ECCEH9 – Certified Ethical Hacker v9

Duration
Days 5
Price
tbc +VAT
Find out more

HTML5CSS3 – Introducing HTML5 and CSS3

Duration
Days 2
Price
595 +VAT
Find out more

M2640 – Upgrading Web Development Skills from ASP to Microsoft ASP.NET

Duration
Days 3
Price
750 +VAT
Find out more

TESWA – Testing Web Applications

Duration
Days 2
Price
500 +VAT
Find out more

M20480B – Programming in HTML5 with JavaScript and CSS3

Duration
Days 5
Price
1,650 +VAT
Find out more

JPINTRO – Introduction to Java Programming

Duration
Days 2
Price
995 +VAT
Find out more

OC12CDBAW – Oracle Database 12c: Administration Workshop

Duration
Days 5
Price
2,475 +VAT
Find out more

M10982 – Supporting and Troubleshooting Windows 10

Duration
Days 5
Price
1,980 +VAT
Find out more

M55028 – SharePoint 2013 Power User

Duration
Days 2
Price
850 +VAT
Find out more

ETCSP13SO – Microsoft SharePoint Foundation 2013: Site Owner

Duration
Days 1
Price
650 +VAT
Find out more

ELWPT – Web Performance Testing

Duration
Days 2
Price
750 +VAT
Find out more

M55029 – Introduction to SharePoint 2013 for Collaboration and Document Management

Duration
Days 1
Price
295 +VAT
Find out more

WS6NDEA – WebSphere Application Server 6.1 (Network Deployment Edition) Administration

Duration
Days 5
Price
1,595 +VAT
Find out more

SPFRA – The Spring Framework

Duration
Days 3
Price
750 +VAT
Find out more

M2667 – Introduction to Programming Microsoft Visual Studio

Duration
Days 3
Price
750 +VAT
Find out more

ELSST – Structured Approach to Software Testing

Duration
Days 3
Price
995 +VAT
Find out more

J2EEP – J2EE Patterns

Duration
Days 3
Price
750 +VAT
Find out more

M20336 – Core Solutions of Microsoft Lync Server 2013

Duration
Days 5
Price
1,545 +VAT
Find out more

ETJQFUND – jQuery Fundamentals

Duration
Days 2
Price
575 +VAT
Find out more

77511 – Fundamentals of UNIX Administration

Duration
Days 5
Price
1,495 +VAT
Find out more

WS5NDE – WebSphere Application Server v5.1 Administration Training (Network Deployment Edition) on HP/UX

Duration
Days 5
Price
1,595 +VAT
Find out more

ETHTML5 – Learn HTML5

Duration
Days 2
Price
575 +VAT
Find out more

CPCCSA75 – Check Point Security Administrator R75

Duration
Days 3
Price
1,795 +VAT
Find out more

M2090 – Modeling Business to Create a Database Using Microsoft VS .NET Enterprise Architect Visual Studio

Duration
Days 3
Price
750 +VAT
Find out more

WS5ASR – WebSphere Application Server v5.1 Administration on Solaris

Duration
Days 5
Price
1,595 +VAT
Find out more

VS5-WN – VMware vSphere 5 – What’s New

Duration
Days 2
Price
695 +VAT
Find out more

M2350 – Visual Studio Developing and Deploying Secure Microsoft .NET Framework Applications

Duration
Days 3
Price
750 +VAT
Find out more

85990 – UNIX and Linux Advanced User

Duration
Days 2
Price
500 +VAT
Find out more

VSOS – VMware vSphere: Optimize & Scale v5.1

Duration
Days 5
Price
2,595 +VAT
Find out more

M55057 – SharePoint 2013 Performance Point Services

Duration
Days 3
Price
995 +VAT
Find out more

VS6-ICM – VMware vSphere v6: Install, Configure, Manage

Duration
Days 5
Price
1,495 +VAT
Find out more

O1046 – OBIEE Reports Dashboards Oracle

Duration
Days 3
Price
1,200 +VAT
Find out more

WS6ADV5AD – WebSphere Application Server 6 Administration for V5 Administrators

Duration
Days 3
Price
1,295 +VAT
Find out more

M2395 – Designing Deploying and Managing a Network Solution for the Small and Medium-sized Business Microsof

Duration
Days 3
Price
750 +VAT
Find out more

M20462 – Administering Microsoft SQL Server 2014 Databases

Duration
Days 5
Price
1,695 +VAT
Find out more

JSAP – Advanced Javascript Programming

Duration
Days 2
Price
500 +VAT
Find out more

WSADDEV – WebSphere Application Server 8.0 Administration for Developers Training

Duration
Days 3
Price
1,295 +VAT
Find out more

JAVTDDA – Test-Driven Development in Java – Unit Testing and Refactoring for Agile Software Development

Duration
Days 2
Price
500 +VAT
Find out more

85989 – UNIX and Linux Fundamentals

Duration
Days 2
Price
750 +VAT
Find out more

CP-PRNGX – Check Point – MDM with Check Point Provider-1 R71

Duration
Days 2
Price
1,195 +VAT
Find out more

OC12CNFA – Oracle Database 12c: New Features for Administrators

Duration
Days 5
Price
2,725 +VAT
Find out more

M2827 – Deploying Microsoft Windows Rights Management Services

Duration
Days 3
Price
750 +VAT
Find out more

WPRSINTRO – WordPress

Duration
Days 1
Price
325 +VAT
Find out more

WDHTMLL1 – Web Design with HTML CSS Level 1

Duration
Days 1
Price
595 +VAT
Find out more

WD6SADPR – WebSphere 6 Security Administration and Programming

Duration
Days 3
Price
1,295 +VAT
Find out more

M2415 – Programming with the Microsoft .NET Framework (Microsoft Visual Basic .NET)

Duration
Days 5
Price
1,250 +VAT
Find out more

WSOVMNG – WebSphere Application Server 7.0 Overview for Managers

Duration
Days 1
Price
495 +VAT
Find out more

JAVEEOV – Overview of the Java EE Platform

Duration
Days 250
Price
1 +VAT
Find out more

WS6ADMLNX – WebSphere Application Server 6 Administration on Linux

Duration
Days 5
Price
1,595 +VAT
Find out more

M55050 – SharePoint 2013 End User Level I

Duration
Days 3
Price
995 +VAT
Find out more

ELWSWT – Web Software Testing

Duration
Days 3
Price
995 +VAT
Find out more

M2557 – Building COM+ Applications Using Microsoft .NET Enterprise Services

Duration
Days 5
Price
1,250 +VAT
Find out more

ETPHPSQL – PHP & MySQL Web Development for Beginners

Duration
Days 2
Price
575 +VAT
Find out more

ELSTA – Software Testing Automation

Duration
Days 1
Price
450 +VAT
Find out more

CISSP – Certified Information Systems Security Professional

Duration
Days 5
Price
1895 +VAT
Find out more

M20342 – Advanced Solutions of Microsoft Exchange Server 2013

Duration
Days 5
Price
1,545 +VAT
Find out more

WS6OVMNG – WebSphere Application Server 6 Overview for Managers

Duration
Days 1
Price
495 +VAT
Find out more

M2813 – Applying Microsoft Security Guidance III

Duration
Days 1
Price
250 +VAT
Find out more

WSV5PMW – WebSphere v5.1 Performance Tuning Tools & Methodology Workshop

Duration
Days 3
Price
1,295 +VAT
Find out more

WDHTMLL2 – Web Design with HTML CSS Level 2

Duration
Days 1
Price
595 +VAT
Find out more

JAVHOA – Total Development Workshop in Java – Hands-on Agile Development from Requirements to Code

Duration
Days 4
Price
1,000 +VAT
Find out more

M2558 – Programming with Managed Extensions for Microsoft Visual C++ .NET

Duration
Days 3
Price
750 +VAT
Find out more

M2373 – Programming with Microsoft Visual Basic .NET

Duration
Days 5
Price
1,250 +VAT
Find out more

M2199 – Jumpstart Active Directory Fundamentals Microsoft

Duration
Days 1
Price
250 +VAT
Find out more

M55052 – SharePoint 2013 End User Level II

Duration
Days 3
Price
995 +VAT
Find out more

OC11GDBA1R2 – Oracle Database 11g: Administration Workshop I Release 2

Duration
Days 5
Price
2,725 +VAT
Find out more

WS5NDEAIX – WebSphere Application Server v5.1 Administration Training (Network Deployment Edition) on AIX

Duration
Days 5
Price
1,595 +VAT
Find out more

M2524 – Developing XML Web Service Using Microsoft ASP.NET

Duration
Days 3
Price
750 +VAT
Find out more

M20345-2 – Designing and Deploying Microsoft Exchange Server 2016/2019

Duration
Days 5
Price
2010 +VAT
Find out more

M20465 – Designing Database Solutions for Microsoft SQL Server 2014

Duration
Days 3
Price
1,545995 +VAT
Find out more

M2565 – Developing Microsoft.NET Applications for Windows (Visual Basic .NET)

Duration
Days 5
Price
1,250 +VAT
Find out more

WS5SRVSL – WebSphere Application Server v5 Administration on Solaris

Duration
Days 5
Price
1,595 +VAT
Find out more

M1905 – Building XML-Based Web Applications Microsoft Visual Studio

Duration
Days 5
Price
1,250 +VAT
Find out more

O1033 – Oracle 11g Performance Tuning

Duration
Days 2
Price
800 +VAT
Find out more

ELSTM – Software Testing Management

Duration
Days 3
Price
995 +VAT
Find out more

WSV5ADNDE – WebSphere Application Server v5 Administration Training (Network Deployment Edition)

Duration
Days 5
Price
1,595 +VAT
Find out more

ETUAT – UAT User Acceptance Testing

Duration
Days 2
Price
700 +VAT
Find out more

JUN-JIR – JUNOS Intermediate Routing

Duration
Days 2
Price
1,250 +VAT
Find out more

JAVPBSD – Pattern-Based Software Development in Java – Hands-on Introduction to Patterns with Models and Code

Duration
Days 4
Price
1,000 +VAT
Find out more

ELWSECT – Web Security Testing

Duration
Days 2
Price
750 +VAT
Find out more

WSADFUND – WebSphere Application Server 7.0 Administration Fundamentals Training

Duration
Days 3
Price
1,295 +VAT
Find out more

BDJ2EEA – Building and Deploying J2EE Applications using BEA Weblogic Server

Duration
Days 5
Price
1,500 +VAT
Find out more

M2830 – Designing Security for Microsoft Networks

Duration
Days 3
Price
750 +VAT
Find out more

ELSTF – Software Testing Foundation

Duration
Days 3
Price
995 +VAT
Find out more

M2717 – Introduction to Microsoft .NET Development

Duration
Days 2
Price
500 +VAT
Find out more

76502 – Linux Red Hat Introduction

Duration
Days 1
Price
250 +VAT
Find out more

JAVXMLAPP – Using the Java Programming Language to Build Effective XML Applications

Duration
Days 3
Price
750 +VAT
Find out more

WSADWIN – WebSphere Application Server 8.0 Administration on Windows Training

Duration
Days 5
Price
1,595 +VAT
Find out more

ADSCWS – Administrative Scripting with WebSphere Application Server 7.0

Duration
Days 3
Price
1,295 +VAT
Find out more

ETMOBDEV – Build Mobile: Develop websites and apps for smart devices

Duration
Days 2
Price
575 +VAT
Find out more

JAVPH – Java Persistence with Hibernate

Duration
Days 2
Price
500 +VAT
Find out more

DJUIUS – Developing Java User Interfaces using Swing

Duration
Days 5
Price
1,500 +VAT
Find out more

CBGP – Configuring BGP on Cisco Routers

Duration
Days 5
Price
2595 +VAT
Find out more

VMWARE4FAST – VMware vSphere 4 Fast Track Program

Duration
Days 5
Price
2,500 +VAT
Find out more

CMB-300 – Deploy and Manage XenApp/XenDesktop 7.5 Fast Track Overview

Duration
Days 5
Price
tbc +VAT
Find out more

JAVAAP – Advanced Java Programming

Duration
Days 3
Price
1,200 +VAT
Find out more

OCDSQLW1 – Oracle Database SQL Workshop 1

Duration
Days 3
Price
1,635 +VAT
Find out more

ADVWS6AD – Advanced WebSphere Application Server 6.1 Administration

Duration
Days 3
Price
1,295 +VAT
Find out more

Check Point – Check Point Security Administration NGX I

Duration
Days 2
Price
1,850 +VAT
Find out more

M55035 – Microsoft SharePoint Server 2013 for the Site Owner/Power User

Duration
Days 2
Price
850 +VAT
Find out more

Check Point 2 – Check Point Security Administration NGX II

Duration
Days 3
Price
1,850 +VAT
Find out more

VMSRM – VMware Site recovery Manager

Duration
Days 2
Price
1,095 +VAT
Find out more

WS5ADLNX – WebSphere Application Server v5.1 Administration on Linux

Duration
Days 5
Price
1,595 +VAT
Find out more

M2811 – Applying Microsoft Security Guidance

Duration
Days 1
Price
250 +VAT
Find out more

M20489 – Developing Microsoft SharePoint Server 2013 Advanced Solutions

Duration
Days 5
Price
1,695 +VAT
Find out more

OC12CBRW – Oracle Database 12c: Backup and Recovery Workshop

Duration
Days 5
Price
2,725 +VAT
Find out more

M2812 – Applying Microsoft Security Guidance II

Duration
Days 1
Price
250 +VAT
Find out more

M20486 – Developing ASP.NET MVC 4 Web Applications

Duration
Days 5
Price
1,545 +VAT
Find out more

JSJQINTRO – Introduction to JavaScript and JQuery

Duration
Days 3
Price
750 +VAT
Find out more

VMWARETS – VMware vSphere: Troubleshooting

Duration
Days 4
Price
1,800 +VAT
Find out more

M2663 – Programming with XML in the Microsoft .NET Framework

Duration
Days 3
Price
750 +VAT
Find out more

JUN-CJFV – Configuring Juniper Networks Firewall/IPSec VPN Products

Duration
Days 3
Price
1.50 +VAT
Find out more

M2311 – Visual Studio Advanced Web Application Development using Microsoft ASP.NET

Duration
Days 3
Price
750 +VAT
Find out more

M6331 – Deploying and Managing Microsoft System Center Virtual Machine Manager

Duration
Days 3
Price
750 +VAT
Find out more

ETCANPRO – Android Programming

Duration
Days 4
Price
995 +VAT
Find out more

M20345-1 – Administering Microsoft Exchange Server 2016/2019

Duration
Days 5
Price
2010 +VAT
Find out more

ETCSS3GS – Getting Started with CSS

Duration
Days 2
Price
575 +VAT
Find out more

VMWAREICM – VMware vSphere 4.1 Install Configure Manage

Duration
Days 5
Price
2,600 +VAT
Find out more

79934 – Linux Fundamentals

Duration
Days 3
Price
750 +VAT
Find out more

JSAS – Advanced Javascript Scripting

Duration
Days 1
Price
250 +VAT
Find out more

M206971 – Installing and Configuring Windows 10

Duration
Days 5
Price
1,980 +VAT
Find out more

JUN-IJOS – Introduction to the Junos Operating System

Duration
Days 1
Price
595 +VAT
Find out more

WSSRVMNG – WebSphere Application Server Overview for Managers

Duration
Days 1
Price
495 +VAT
Find out more

M20461 – Querying Microsoft SQL Server

Duration
5 Days
Price
1695 +VAT
Find out more

HS003 – Risk Assessment

Duration
Days 1
Price
+VAT
Find out more

HS002 – Fire Risk Assessment

Duration
Days 0.5
Price
+VAT
Find out more

HS001 – An Introduction to Health and Safety at Work

Duration
Days 1
Price
+VAT
Find out more

M2609 – Introduction to C# Programming with Microsoft .NET

Duration
5 Days
Price
1250 +VAT
Find out more

M20341 – Core Solutions of Microsoft Exchange Server 2013

Duration
Days 5
Price
1545 +VAT
Find out more

ETCPYT1- Python Essentials

Duration
4 days
Price
1995 +VAT
Find out more

ETCPYT2 – Python Applied

Duration
4 Days
Price
1995 +VAT
Find out more

20488 – Developing Microsoft SharePoint Server 2013 Core Solutions

Duration
Days 5
Price
1495 +VAT
Find out more

MS2013WN – What’s New in Office 2013

Duration
Days 1
Price
295 +VAT
Find out more

M20339-1 – Planning and Administering SharePoint 2016

Duration
5 Days
Price
1250 +VAT
Find out more

M10985 – Introduction to SQL Databases

Duration
3 Days
Price
750 +VAT
Find out more

M20347 – Enabling and Managing Office 365

Duration
5 Days
Price
TBC +VAT
Find out more

M10986 – Updating Your Skills to SQL Server 2016

Duration
3 days
Price
750 +VAT
Find out more

EX16L4- Excel 2016 Level 4

Duration
1Day
Price
295 +VAT
Find out more

EX16L3 – Excel 2016 Level 3

Duration
1 Day
Price
295 +VAT
Find out more

EX16L2 – Excel 2016 Level 2

Duration
1 Day
Price
295 +VAT
Find out more

EX16L1 – Excel 2016 Level 1

Duration
1 Day
Price
295 +VAT
Find out more

M20331 – Core Solutions of Microsoft SharePoint Server 2013

Duration
5 Day
Price
1695 +VAT
Find out more

M20332 – Advanced Solutions of Microsoft® SharePoint® Server 2013

Duration
5 Days
Price
1695 +VAT
Find out more

M20488 – Developing Microsoft SharePoint® Server 2013 Core Solutions

Duration
5 Days
Price
1250 +VAT
Find out more

10968 – Designing for Office 365® Infrastructure

Duration
3 Days
Price
750 +VAT
Find out more

O1010 – 10g DBA Fundamentals I Oracle

Duration
5 Days
Price
895.00 +VAT
Find out more

FS – Facilitation Skills

Duration
1 Days
Price
295.00 +VAT
Find out more

PBPMBFP – Managing Benefits Foundation and Practitioner

Duration
5 Days
Price
1995 +VAT
Find out more

M20464 – Designing Solutions for Microsoft SQL Server 2014

Duration
5 Days
Price
1695 +VAT
Find out more

AC16L1 – MS Access 2016 Level 1

Duration
1 Day
Price
295 +VAT
Find out more

AC16L2 – MS Access 2016 Level 2

Duration
1 Day
Price
295 +VAT
Find out more

AC16L3 – MS Access 2016 Level 3

Duration
1 Day
Price
295 +VAT
Find out more

EX16VBA – MS Excel VBA 2016

Duration
2 Days
Price
550 +VAT
Find out more

OUT16L1 – MS Outlook 2016 Level 1

Duration
1 Day
Price
295 +VAT
Find out more

OUT16L2 – MS Outlook 2016 Level 2

Duration
1 Day
Price
295 +VAT
Find out more

PP16L1 – MS PowerPoint 2016 Level 1

Duration
1 Day
Price
295 +VAT
Find out more

PP16L2 – MS PowerPoint 2016 Level 2

Duration
1 Day
Price
295 +VAT
Find out more

PJ16L1 – MS Project 2016 Level 1

Duration
1 Day
Price
295 +VAT
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PJ16L2 – MS Project 2016 Level 2

Duration
1 Day
Price
295 +VAT
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ETSP16L1 – MS SharePoint 2016 Introduction

Duration
1 Day
Price
295 +VAT
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VIS16L1 – MS Visio 2016 Level 1

Duration
1 Day
Price
295 +VAT
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VIS16L2 – MS Visio 2016 Level 2

Duration
1 Day
Price
295 +VAT
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WD16L2 – MS Word 2016 Level 2

Duration
1 Day
Price
295 +VAT
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MS Word 2016 Level 3 – WD16L3

Duration
1 Day
Price
295 +VAT
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Windows 10 and New Features of MS Office 2016 – NEWFTMS16

Duration
1 Day
Price
295 +VAT
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NEWFTWD16 – Windows 10 New Features

Duration
3 Hours
Price
295 +VAT
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WD16L1 – MS Word 2016 Level 1

Duration
1 Day
Price
295 +VAT
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PBPMOVFP – Management of Value (MoV) – Foundation and Practitioner

Duration
4 Days
Price
1995 +VAT
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PBPMORFP – Management of Risk (MoR) – Foundation and Practitioner

Duration
5 Days
Price
1995 +VAT
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M20533 – Implementing Microsoft Azure Infrastructure Solutions

Duration
5 days
Price
1250 +VAT
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MSPWPM – MS Project with Project Management

Duration
2 days
Price
895.00 +VAT
Find out more

EX13VBA – Excel 2013 VBA

Duration
2 Days
Price
525 +VAT
Find out more

M20696 – Administering System Center Configuration Manager and Intune

Duration
5 Days
Price
1,250 +VAT
Find out more

ETPBIL1 – Microsoft Power BI – Introduction

Duration
1 day
Price
575 +VAT
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ETPBIL2 – Microsoft Power BI

Duration
2 Days
Price
995 +VAT
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ETCBBW – Better Business Writing

Duration
1 day
Price
295 +VAT
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APMP – APM Project Management Qualification (PMQ)

Duration
5 Days
Price
20971295 +VAT
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ETEPQL1 – Excel Power Query

Duration
1 Day
Price
575 +VAT
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ETEPPL1 – Excel Power Pivot

Duration
1 Day
Price
575 +VAT
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CISMP – BCS Certificate in Information Security Management Principles

Duration
5 Days
Price
2250 +VAT
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M20778A – Analyzing Data with Power BI

Duration
3 days
Price
750.00 +VAT
Find out more

M20761 – Querying Data with Transact-SQL

Duration
5 Days
Price
1250 +VAT
Find out more

ETSPD1 – Microsoft SharePoint Designer 2013 Core Essentials

Duration
1
Price
650 +VAT
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ETSPD2 – Microsoft SharePoint Designer 2013 Advanced Essentials

Duration
1
Price
650 +VAT
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ETSPD3 – Microsoft SharePoint Designer 2013 Expert

Duration
1
Price
650 +VAT
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TMTMO – Time Management Training with Microsoft Outlook

Duration
1 day
Price
295 +VAT
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ETMTC – Managing Through Colours

Duration
1 day
Price
295 +VAT
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ETAWS – Building and Deploying Applications to AWS

Duration
3 Days
Price
995 +VAT
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MSSKYPE – Skype for Business

Duration
Half Day
Price
250 +VAT
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ETDAW – Dignity at Work

Duration
Half Day
Price
195 +VAT
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ETLP1 – Lean Principles

Duration
2 Days
Price
995 +VAT
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GDPRINTRO – Introduction to GDPR

Duration
1 Day
Price
395 +VAT
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ETCMH – Mental Health Awareness Training

Duration
1 Day
Price
295 +VAT
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GDPRF – General Data Protection Regulation (GDPR) Foundation

Duration
1 Day
Price
595 +VAT
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GDPRFP – General Data Protection Regulation (GDPR): Foundation and Practitioner

Duration
5 Days
Price
1995 +VAT
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GDPRP – General Data Protection Regulation (GDPR): Practitioner

Duration
4 Days
Price
1795 +VAT
Find out more

ETSEO – Introduction to SEO

Duration
1 Day
Price
495 +VAT
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ETPAF – PowerApps with Flow

Duration
1 Day
Price
350 +VAT
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ETDAWA – Developing Applications with Angular

Duration
2 Days
Price
575 +VAT
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ETCYSE – An Introduction to Cyber Security

Duration
1 Day
Price
595 +VAT
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M20764 – Administering a SQL Database Infrastructure

Duration
5 Days
Price
1250 +VAT
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APMGCMFP – Change Management Foundation & Practitioner

Duration
5 Days
Price
1695 +VAT
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P30CERTIF – Portfolio, Programme and Project Offices (P3O®) Foundation and Practitioner certifications

Duration
5 Days
Price
1795 +VAT
Find out more

ETUNBIA – Unconscious (Implicit) Bias

Duration
Half Day
Price
295 +VAT
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ETCDCPF – Having Difficult Conversations and Providing Feedback

Duration
1 Day
Price
295 +VAT
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ITIL4F – ITIL Foundation

Duration
3 Days
Price
895 +VAT
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SDME – Data Management Essentials

Duration
Days 4
Price
1,595 +VAT
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MPMF – Foundation in IS Project Management

Duration
Days 3
Price
1,245 +VAT
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SBAW – Business Analysis Diploma – Oral Preparation Workshop

Duration
Days 1
Price
495 +VAT
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SFSD – Foundation in Systems Development

Duration
Days 3
Price
1,245 +VAT
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SSDT – Systems Design Techniques

Duration
Days 3
Price
1,295 +VAT
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SESC – Enterprise and Solution Architecture – Intermediate and Practitioner

Duration
Days 5
Price
2,225 +VAT
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SESI – Enterprise and Solution Architecture–Intermediate

Duration
Days 3
Price
1,475 +VAT
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SIBA – Business Architecture

Duration
Days 3
Price
1,395 +VAT
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SBRA – Foundation in Architecture Concepts

Duration
Days 3
Price
1,225 +VAT
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BABA – Agile Business Analysis

Duration
Days 3
Price
1,395 +VAT
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SDAM – Data Analysis

Duration
Days 2
Price
1,085 +VAT
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BSHE – Stakeholder Engagement

Duration
Days 2
Price
1,085 +VAT
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BBPR – Benefits Planning and Realisation

Duration
Days 3
Price
1,395 +VAT
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MTLP – Team Leadership

Duration
Days 3
Price
1,395 +VAT
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BBFI – Business Finance

Duration
Days 3
Price
1,395 +VAT
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SARE – Advanced Requirements Engineering

Duration
Days 3
Price
1,395 +VAT
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BISC – Consultancy Practice

Duration
Days 4
Price
2,095 +VAT
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BACX – Customer Experience

Duration
Days 3
Price
1,295 +VAT
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SSDE – Systems Development Essentials using Agile

Duration
Days 3
Price
1,295 +VAT
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ETPRESPP – Advanced Presentation Skills using PowerPoint

Duration
Days 2
Price
595 +VAT
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ETAGLEINT – Introduction to Agile Project Management

Duration
2 Days
Price
895 +VAT
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MSTEAMS – Microsoft Teams Introduction

Duration
Half Day
Price
195 +VAT
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ETEMO1 – Emotional Intelligence

Duration
1 Day
Price
295 +VAT
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ETEMO2 – Emotional Intelligence

Duration
Days 2
Price
450 +VAT
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ETRES01 – Building Resilience

Duration
1 Day
Price
295 +VAT
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APMGCMF – Change Management Foundation

Duration
3 Days
Price
1150 +VAT
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ETMSPTSA – SharePoint 2016 for Site Administrators

Duration
Days 2
Price
795 +VAT
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ETMSPTSO – SharePoint 2016 for Site Owners

Duration
Days 2
Price
795 +VAT
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AGSHIFT – AgileSHIFT

Duration
2 Days
Price
895 +VAT
Find out more

P30CERTFO – Portfolio, Programme and Project Offices (P3O®) Foundation certification

Duration
3 Days
Price
995 +VAT
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M-AZ-900T01 – Microsoft Azure Fundamentals

Duration
1 Day
Price
495 +VAT
Find out more

M-AZ103 – Microsoft Azure Administrator

Duration
4 Days
Price
1895 +VAT
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M-AI-100T01 – Designing and Implementing an Azure AI Solution

Duration
3 Days
Price
1595 +VAT
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M-DP100 – Designing and Implementing a Data Science Solution on Azure

Duration
3 Days
Price
1595 +VAT
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M-DP200 – Implementing an Azure Data Solution

Duration
3 Days
Price
1595 +VAT
Find out more

M-DP201 – Designing an Azure Data Solution

Duration
2 Days
Price
995 +VAT
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M-AZ203 – Azure Developer Core Solutions

Duration
5 Days
Price
2345 +VAT
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M-AZ300 – Microsoft Azure Solutions Architect – Technologies

Duration
5 Days
Price
2345 +VAT
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M-AZ301 – Azure Architect Design

Duration
4 Days
Price
1895 +VAT
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M-AZ400 – Microsoft Azure Devops Engineer – Bootcamp

Duration
5 Days
Price
2345 +VAT
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M-MS-900T01 – Microsoft 365 Fundamentals

Duration
1 Day
Price
495 +VAT
Find out more

M-MS200 – Microsoft 365 Messaging Administrator Certification Transition

Duration
5 Days
Price
2345 +VAT
Find out more

M-MS201 – Implementing a Hybrid and Secure Messaging Platform

Duration
5 Days
Price
1895 +VAT
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M-MS300 – Deploying Microsoft 365 Teamwork

Duration
5 Days
Price
2345 +VAT
Find out more

M-MS301 – Deploying SharePoint Server Hybrid

Duration
5 Days
Price
TBC +VAT
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M-MS500 – Microsoft 365 Security Administration

Duration
4 Days
Price
1895 +VAT
Find out more

M-MD100 – Modern Desktop Administrator (Windows 10)

Duration
5 Days
Price
2345 +VAT
Find out more

M-MD101 – Managing Modern Desktops

Duration
5 Days
Price
2345 +VAT
Find out more

M-MS100 – Microsoft 365 Identity and Services

Duration
5 Days
Price
2345 +VAT
Find out more

M-MS101 – Microsoft 365 Mobility and Security

Duration
5 Days
Price
2345 +VAT
Find out more

DEVOPSF – DevOps Foundation

Duration
2 Days
Price
1075 +VAT
Find out more

DEVOPSITIL – Adopting DevOps in an ITIL Environment

Duration
2 Days
Price
995 +VAT
Find out more

BBCF – Better Business Cases™ Foundation

Duration
2 Days
Price
795 +VAT
Find out more

BBCFP – Better Business Cases™ Foundation & Practitioner

Duration
5 Days
Price
1695 +VAT
Find out more

LOMALR – Leading Others – Managing and Leading Remotely

Duration
1 Day
Price
295 +VAT
Find out more

MYAARW – Managing Yourself as a Remote Worker

Duration
1 Day
Price
295 +VAT
Find out more

M-MS700 – Managing Microsoft Teams

Duration
5 Days
Price
1995 +VAT
Find out more

M-M600 – Building Applications and Solutions with Microsoft 365 Core Services

Duration
5 Days
Price
1995 +VAT
Find out more

M-MS030 – Office 365 Administrator

Duration
5 Days
Price
1995 +VAT
Find out more

M-DP050 – Migrate SQL workloads to Azure

Duration
2 Days
Price
995 +VAT
Find out more

M-AZ220 – Microsoft Azure IoT Developer

Duration
4 Days
Price
1895 +VAT
Find out more

M-AZ204 – Developing Solutions for Microsoft Azure

Duration
5 Days
Price
2345 +VAT
Find out more

M40557 – Microsoft Cloud Workshop: Cosmos DB real-time advanced analytics

Duration
1 Day
Price
495 +VAT
Find out more

M40503 – Microsoft Cloud Workshop: Enterprise Ready Cloud

Duration
1 Day
Price
495 +VAT
Find out more

M40367 – Security Fundamentals

Duration
3 Days
Price
1595 +VAT
Find out more

M20768 – Developing SQL Data Models

Duration
3 Days
Price
1595 +VAT
Find out more

M20767 – Implementing a SQL Data Warehouse

Duration
5 Days
Price
2345 +VAT
Find out more

M20765 – Provisioning SQL Databases

Duration
5 Days
Price
2345 +VAT
Find out more

M20762 – Developing SQL Databases

Duration
5 Days
Price
2345 +VAT
Find out more

M20744 – Securing Windows Server 2016

Duration
5 Days
Price
2345 +VAT
Find out more

M20743 – Upgrading Your Skills to MCSA: Windows Server 2016

Duration
5 Days
Price
2345 +VAT
Find out more

M20742 – Identity with Windows Server 2016

Duration
5 Days
Price
2345 +VAT
Find out more

M20740 – Installation, Storage and Compute with Windows Server 2016

Duration
5 Days
Price
2345 +VAT
Find out more

M20703-2 – Integrating MDM and Cloud Services with System Center Configuration Manager

Duration
2 Days
Price
995 +VAT
Find out more

M20703-1 – Administering System Center Configuration Manager

Duration
5 Days
Price
2345 +VAT
Find out more

M20465 – Designing a Data Solution with Microsoft SQL Server 2014

Duration
3 Days
Price
1595 +VAT
Find out more

M20339-2 – Advanced Technologies of Microsoft SharePoint 2016

Duration
5 Days
Price
2395 +VAT
Find out more

M10972 – Administering the Web Server (IIS) Role of Windows Server

Duration
5 Days
Price
2345 +VAT
Find out more

ETMPR – Managing Projects Remotely

Duration
1 Day
Price
595 +VAT
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PRINCE2APF – PRINCE2 Agile® Foundation

Duration
3 Days
Price
795 +VAT
Find out more

PRINCE2APP – PRINCE2 Agile® Practitioner

Duration
2 Days
Price
695 +VAT
Find out more

PRINCE2APFP – PRINCE2 Agile® Foundation & Practitioner

Duration
5 Days
Price
995 +VAT
Find out more

ETMYTRW – Managing Your Time As A Remote Worker

Duration
Half Day
Price
195 +VAT
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ETMOYRW – Motivating Yourself & Others As A Remote Worker

Duration
Half Day
Price
195 +VAT
Find out more

ETDIMARK – Digital Marketing

Duration
1 Day
Price
395 +VAT
Find out more

ETAFPEL – APMG Agile Project Management Foundation and Practitioner ELearning

Duration
Self paced
Price
950 +VAT
Find out more

AFAMH – Awareness of First Aid for Mental Health

Duration
Half Day
Price
395 +VAT
Find out more

FAMH – First Aid for Mental Health

Duration
1 Day
Price
595 +VAT
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SFAMH – Supervising First Aid for Mental Health

Duration
2 Days
Price
795 +VAT
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ETSPMCC – Sustainable Project Management and Climate Change

Duration
Half Day
Price
395 +VAT
Find out more

ETAFP – APMG Agile Project Management Foundation and Practitioner

Duration
Days 4
Price
1640 +VAT
Find out more

MSEFTEAMS – Effective Facilitation Using Microsoft Teams

Duration
Half Day
Price
195 +VAT
Find out more

PMINTRO – Introduction to Project Management

Duration
Days 2
Price
895 +VAT
Find out more

CCNA – Implementing and Administering Cisco Solutions

Duration
5 Days
Price
2475 +VAT
Find out more

CXD-252 – Moving to the Citrix Virtual Apps and Desktops Service on Citrix Cloud with Microsoft Azure

Duration
5 Days
Price
2695 +VAT
Find out more

CWS-215 – Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud

Duration
5 Days
Price
2695 +VAT
Find out more

CNS-227 – Deploy and Manage Citrix ADC 13.x with Citrix Gateway

Duration
5 Days
Price
2895 +VAT
Find out more

CNS-320 – Citrix ADC 12.x Advanced Concepts – Security, Management and Optimization

Duration
5 Days
Price
2695 +VAT
Find out more

ENCOR – Implementing and Operating Cisco Enterprise Network Core Technologies

Duration
5 Days
Price
2995 +VAT
Find out more

SCOR – Implementing and Operating Cisco Security Core Technologies

Duration
5 Days
Price
2995 +VAT
Find out more

CLCOR – Implementing and Operating Cisco Collaboration Core Technologies

Duration
5 Days
Price
2995 +VAT
Find out more

DCCOR – Implementing and Operating Cisco Data Center Core Technologies

Duration
5 Days
Price
3495 +VAT
Find out more

SISE – Implementing and Configuring Cisco Identity Services Engine Bootcamp

Duration
5 Days
Price
2495 +VAT
Find out more

ENSLD – Designing Cisco Enterprise Networks

Duration
5 Days
Price
2445 +VAT
Find out more

ENARSI – Implementing Cisco Enterprise Advanced Routing and Services

Duration
5 Days
Price
2995 +VAT
Find out more

ENWLSI – Implementing Cisco Enterprise Wireless Networks

Duration
5 Days
Price
2795 +VAT
Find out more

ENWLSD – Designing Cisco Enterprise Wireless Networks

Duration
5 Days
Price
2595 +VAT
Find out more

SSFIPS – Securing Networks with Cisco Firepower Next-Generation IPS

Duration
5 Days
Price
3380 +VAT
Find out more

SSNGFW – Securing Networks with Cisco Firepower Next Generation Firewall

Duration
5 Days
Price
3450 +VAT
Find out more

DCACI – Implementing Cisco Application Centric Infrastructure

Duration
5 Days
Price
3395 +VAT
Find out more

DCIT – Troubleshooting Cisco Data Center Infrastructure

Duration
5 Days
Price
3095 +VAT
Find out more

CLICA – Implementing Cisco Collaboration Applications

Duration
5 Days
Price
2895 +VAT
Find out more

ETASPO – Scrum Product Owner Advanced

Duration
2 Days
Price
950 +VAT
Find out more

ETSMUX – Scrum with UX

Duration
2 Days
Price
950 +VAT
Find out more

CXD-250 – Moving to the Citrix Virtual Apps and Desktop Service on Citrix Cloud

Duration
3 Days
Price
1895 +VAT
Find out more

CXD-251 – Citrix Virtual Apps and Desktops Service on Microsoft Azure

Duration
2 Days
Price
1495 +VAT
Find out more

CWS-206 – Citrix Workspace Microapps Essentials

Duration
3 Days
Price
1995 +VAT
Find out more

CWS-313 – Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration

Duration
3 Days
Price
1895 +VAT
Find out more

CWS-314 – Citrix App Layering and WEM Administration

Duration
2 Days
Price
1495 +VAT
Find out more

CWS-315 – Citrix Virtual Apps and Desktops 7 Advanced Administration

Duration
5 Days
Price
2695 +VAT
Find out more

CWS-316 – Citrix Provisioning 7 Administration

Duration
2 Days
Price
1495 +VAT
Find out more

CWS-317 – Citrix Virtual Apps and Desktops 7 Advanced Administration

Duration
5 Days
Price
2695 +VAT
Find out more

CWS-415 – Citrix Virtual Apps and Desktops 7 Assessment, Design and Advanced Configuration

Duration
5 Days
Price
2695 +VAT
Find out more

CNS-223 – Implement Citrix ADC 13.x

Duration
3 Days
Price
1995 +VAT
Find out more

CNS-224 – Implement Citrix ADC 13.x with Traffic Management

Duration
2 Days
Price
1495 +VAT
Find out more

CNS-225 – Deploy and Manage Citrix ADC 13.x with Traffic Management

Duration
5 Days
Price
2895 +VAT
Find out more

CNS-226 – Implement Citrix ADC 13.x with Citrix Gateway

Duration
2 Days
Price
1595 +VAT
Find out more

CNS-231 – Deploy and Manage Citrix SD-WAN 11.x

Duration
3 Days
Price
1995 +VAT
Find out more

M-AI102 – Designing and Implementing an Azure AI Solution

Duration
5 Days
Price
2445 +VAT
Find out more

M-AI900 – Microsoft Azure AI Fundamentals

Duration
1 Day
Price
545 +VAT
Find out more

M-AZ010 – Azure Administrator for AWS Sysops

Duration
2 Days
Price
1045 +VAT
Find out more

M-AZ020 – Microsoft Azure Solutions for AWS Developers

Duration
3 Days
Price
1645 +VAT
Find out more

M-AZ030 – Microsoft Azure Technologies for AWS Architects

Duration
4 Days
Price
1645 +VAT
Find out more

M-AZ104 – Microsoft Azure Administrator

Duration
4 Days
Price
1945 +VAT
Find out more

M-AZ303 – Microsoft Azure Architect Technologies

Duration
5 Days
Price
2445 +VAT
Find out more

M-AZ304 – Microsoft Azure Architect Design

Duration
4 Days
Price
1945 +VAT
Find out more

M-AZ500 – Microsoft Azure Security Technologies

Duration
4 Days
Price
1945 +VAT
Find out more

M-DP300 – Administering Relational Databases on Microsoft Azure

Duration
4 Days
Price
2445 +VAT
Find out more

M-DP900 – Microsoft Azure Data Fundamentals

Duration
1 Day
Price
545 +VAT
Find out more

M-WS012 – Windows Server 2019 Hybrid and Azure IaaS

Duration
3 Days
Price
1645 +VAT
Find out more

M-WS013 – Azure Stack HCI

Duration
3 Days
Price
1645 +VAT
Find out more

M-DP-060T00-A – Migrate NoSQL workloads to Azure Cosmos DB

Duration
1 Day
Price
545 +VAT
Find out more

M-DP-070T00-A – Migrate Open Source Data Workloads to Azure

Duration
1 Day
Price
545 +VAT
Find out more

M10961 – Automating Administration with Windows PowerShell

Duration
5 Days
Price
2445 +VAT
Find out more

M10962 – Advanced Automated Administration with Windows PowerShell

Duration
3 Days
Price
1645 +VAT
Find out more

M10969 – Active Directory services with Windows Server

Duration
5 Days
Price
2445 +VAT
Find out more

M10987 – Performance Tuning and Optimizing SQL Databases

Duration
4 Days
Price
1945 +VAT
Find out more

M10990 – Analyzing Data with SQL Server Reporting Services

Duration
5 Days
Price
2445 +VAT
Find out more

M20410 – Installing and Configuring Windows Server 2012 R2

Duration
5 Days
Price
2445 +VAT
Find out more

M20411 – Administering Windows Server 2012 R2

Duration
5 Days
Price
2445 +VAT
Find out more

M20412 – Configuring Advanced Windows Server 2012 R2 Services

Duration
Price
+VAT
Find out more

M20412 – Configuring Advanced Windows Server 2012 R2 Services

Duration
5 Days
Price
2445 +VAT
Find out more

M20461 – Querying Microsoft SQL Server®

Duration
5 Days
Price
2445 +VAT
Find out more

M20462 – Administering Microsoft® SQL Server® Databases

Duration
5 Days
Price
2445 +VAT
Find out more

M20486 – Developing ASP.NET Core MVC Web Applications

Duration
5 Days
Price
2445 +VAT
Find out more

M20741 – Networking with Windows Server 2016

Duration
5 Days
Price
2445 +VAT
Find out more

M55153 – Microsoft SQL AlwaysOn and High Availability

Duration
2 Days
Price
1045 +VAT
Find out more

M55234 – SharePoint 2016 Site Collections and Site Owner Administration

Duration
5 Days
Price
2445 +VAT
Find out more

M55247 – Designing and Implementing Cloud Data Platform Solutions

Duration
3 Days
Price
1645 +VAT
Find out more

M55266 – Building web apps with Angular and TypeScript

Duration
3 Days
Price
1645 +VAT
Find out more

M-MS040 – Manage SharePoint Online and OneDrive for Business

Duration
3 Days
Price
1645 +VAT
Find out more

M-MS050 – SharePoint Hybrid Deployment and Migration

Duration
5 Days
Price
2445 +VAT
Find out more

M-MS203 – Microsoft 365 Messaging

Duration
5 Days
Price
2445 +VAT
Find out more

M-MS600 – Building applications and solutions with Microsoft 365 core services

Duration
5 Days
Price
2445 +VAT
Find out more

M-PL100 – Microsoft Power Platform App Maker

Duration
3 Days
Price
1645 +VAT
Find out more

M-PL200 – Microsoft Power Platform Functional Consultant

Duration
5 Days
Price
2445 +VAT
Find out more

M-PL900 – Microsoft Power Platform Fundamentals

Duration
2 Days
Price
1045 +VAT
Find out more

M-WS011 – Windows Server 2019 Administration

Duration
5 Days
Price
2445 +VAT
Find out more

ETEPSD – Effective Problem Solving & Decision Making – Virtual session

Duration
Half Day
Price
195 +VAT
Find out more

MSPO – Managing Successful Programmes® Overview

Duration
Days 2
Price
995 +VAT
Find out more

ETKAN – Introduction to Kanban

Duration
Days 1
Price
400 +VAT
Find out more

ETAPMEL – APM Project Fundamentals Qualification (PFQ) Elearning

Duration
Self paced
Price
650 +VAT
Find out more

ETJIRA – Jira® for Beginners

Duration
1 Day
Price
495 +VAT
Find out more

ETEQD – Equality, Diversity & Inclusion

Duration
Half Day
Price
295 +VAT
Find out more

MHWTM – Managing a Hybrid Working Team

Duration
1 Day
Price
295 +VAT
Find out more

WIAHT – Working in a Hybrid Team

Duration
1 day
Price
295 +VAT
Find out more

HWITW – Health & Wellbeing in the Workplace

Duration
Half Day
Price
195 +VAT
Find out more

BUSUCR – Building Successful Relationships

Duration
1 Day
Price
295 +VAT
Find out more

DP-080T00 – Transact-SQL Querying

Duration
2 Days
Price
1345 +VAT
Find out more

ETPRGOV – Project Governance

Duration
1 Half-Day
Price
550 +VAT
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MSPFP5 – Managing Successful Programmes: 5th Edition MSP Foundation & Practitioner

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