ETSSCOS – Coaching Skills

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  • Code: ETSSCOS
  • Duration: Days 1
  • Price per delegate: £395.00 +VAT

Trained over 60000 delegates

Course delivered by industry expert instructors

Highly competitive pricing

Course Description

This one-day workshop can be used as an introduction to coaching but can also form the basis of part of a larger programme that uses coaching as a means of working towards the achievement of strategic objectives. Programmes can be tailored to suit the needs of individual clients.

Target Student:

Any line manager, who in the course of their work is required to manage and develop the performance of team members.



Delivery Method

Instructor led, group paced.

Performance-Based Objectives

By the end of today, delegates will be able to:

  • Explain the basic tools and models used in coaching
  • Develop effective questioning skills
  • Recognise the importance of effective listening
  • Describe the GROW model
  • Demonstrate the use of coaching to support the appraisal process

Course Content

  • Learning styles questionnaire leading to discussion around the importance of recognising individual learning styles
  • Coaching tutor-input and discussion around what coaching is and what it is not
  • Group tasks to highlight effective listening skills
  • Discussion and group tasks to develop key questions for use when coaching
  • GROW model: what it is and how it is used within the coaching context
  • Group activity that will allow participants to demonstrate coaching skills