MSEFTEAMS – Effective Facilitation Using Microsoft Teams

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  • Duration: Half Day
  • Price per delegate: £195.00 +VAT

Trained over 60000 delegates

Course delivered by industry expert instructors

Highly competitive pricing

Course Description

This half day virtual session is designed to give delegates the opportunity to consider how best to facilitate a meeting, presentation or training event using Microsoft Teams.

This will be an interactive session using Microsoft Teams, where we explore:

  • The role, responsibilities, skills and qualities of an effective facilitator in a virtual world – and how this differs from face to face facilitation
  • The challenges and benefits of moving sessions online
  • Before the session: what do we need to do in preparation for the session?
  • Designing an interactive session that encourages audience participation and engagement
  • Choosing the right content, tools and material using Microsoft Teams
  • Personal skills to use when facilitating a virtual session
  • Hints and tips – sharing best practice and experience

Course Outline

Welcome, objectives & agenda (including use of opening slides)

Challenges & benefits of moving training online

  • Capturing the challenges & benefits of facilitating a meeting or event online
  • As an attendee learner, what would you want in a virtual session?
  • As a facilitator, what’s important to you?

Preparing for the session

  • What’s different from face to face training?
  • How do you decide the method of training?
  • Number of delegates and their personal situations
  • Timings
  • Objectives
  • Setting up the meeting on Teams
  • Issuing invitations
  • Sharing agendas/ documents/ other information prior to the session
  • Mitigating any challenges for self and attendees e.g. technical

Designing the session

  • What might the session look like?
  • How can they adapt existing material?
  • How can they ensure interaction?
  • What tools and techniques can they use? (e.g. Chatbox, emojis, annotation, polls, additional technology)
  • Suggestions for interaction, discussion on the value of each of these, and when most appropriate.

Facilitating the session

  • Initial instructions and information
  • Building rapport
  • How do they want to come across to ensure engagement (including visual, energy and tone of voice)?
  • Sharing slides – viewing presenters notes
  • Creating an interactive session with participation from all attendees, raising hand, chatbox, discussion, breakout - how to set these up and polls

Hints and tips

  • Testing the session (including technology)
  • Best background, including use of microphones, headsets, mute.

Personal actions

  • Next steps, support needed and commitment