Professional Best Practice

BABA – Agile Business Analysis

Course Description The Agile way of working is becoming ever more popular in modern business. It’s a smart way to work, and so it makes sense for you, the business analyst, to get to grips with how you can contribute…

BACX – Customer Experience

Course Description In the age of digital transformation, it has become critical for an organisation to transform its existing processes, using innovation and technology, to offer engaged, responsive customer experiences. Based around a standard customer experience (CX) framework, this course…

BAFOUND – BCS Foundation Certificate in Business Analysis (inc exam)

Course Description This qualification provides a foundation for the range of specialist ISEB modular certificates in the areas of Business Analysis, IS Consultancy and Business Change, plus the higher level ISEB Diploma in Business Analysis. In addition, this certificate can…

BAP – BCS Certificate in Business Analysis Practice

Course Description This training course on Business Analysis Practice introduces you to all the essential skills of business analysis. The emphasis throughout is on practical learning, using real-life case studies to introduce key skills including strategic analysis, stakeholder management, business…

BBFI – Business Finance

Course Description Having a sound grasp of financial concepts and techniques is essential for business analysts. This Business Finance course introduces you to the sources and use of finance in business and explains the key documents and how to interpret…

BBPR – Benefits Planning and Realisation

Course Description This course on Benefits Planning and Realisation covers all the key approaches you need to know when it comes to identifying and managing business benefits. That includes categorising and quantifying benefits, planning for benefits delivery and managing the…

BISC – Consultancy Practice

Course Description If you are an external or internal information systems consultant, the AssistKD Consultancy Practice course is ideal for you. The course covers the key areas concerned with managing the customer relationship, conducting a consulting assignment and assuring the…

BMBA – BCS Certificate in Benefits Management and Business Acceptance

Course Description This course is for people who require an understanding of how business benefits are managed and how to facilitate their delivery. This course also considers how systems are tested for business acceptance. Key areas of the course include:…

BSHE – Stakeholder Engagement

Course Description Being able to engage with and manage stakeholders is important for anyone in business and is a particularly key skill for project managers, business analysts and IS consultants. Our Stakeholder Engagement course covers all the essential frameworks and…

CA-1 – BCS Certificate in Commercial Awareness (Inc Exam)

Course Description Having greater commercial awareness, or in other words an understanding of your business and the industry it’s in, is a fundamental training requirement for business analysts. This course will provide you with a deeper understanding of your organisation…

CLKF – Certified Lean Kanban Foundation

  Course Description The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. It starts with what you do now and pursues evolutionary change while respecting current roles, responsibilities and job titles, and encouraging leadership at all levels.…

CRYSMRM – Creating Your Social Media Roadmap

  Course Description When people think of social media, they often jump right into thinking about the tools, such as Facebook, Twitter and blogs. To be truly effective and efficient with your resources, you need a plan or roadmap to…

ELTFNFM1 – Finance for Non-Financial Managers

Course Description This course is delivered as a one-day intensive workshop, designed to introduce the participants to the key topics of finance. Target Audience It is for those who are from non-financial backgrounds who need to know more about finance…

ELTFNFM2 – Finance for Non-Financial Managers

  Course Description: This two-day course is both broader and deeper than the one-day intensive course. It allows for greater examination of the key concepts and an expanded range of topics to be covered. Target Student: It is for those…

ELTFNFM2 – Finance for Non-Financial Managers

  Course Description: This two-day course is both broader and deeper than the one-day intensive course. It allows for greater examination of the key concepts and an expanded range of topics to be covered. Target Student: It is for those…

ETCIST – ISTQB BCS Intermediate Course in Software Testing

  Course Description The BCS Intermediate course in Software Testing takes the theory from the BCS - ISTQB Foundation course in Software Testing into its application in the real world. It is a focused course, emphasising the key learning outcome…

ETCSTF- ISTQB BCS Certified Tester Foundation

   Course Description This course provides a broad overview of the testing activities which could usefully be undertaken at each stage of software development, from requirements-capture, to unit testing, to release. It begins with the reasons for testing as a…

ETLP1 – Lean Principles

Pre-requisites There are no pre-requisites for this course. Target audience Managers and team leaders People involved in a larger Lean project People who will run local Lean project People who need to develop their problem solving and process improvement competencies…

ETLSBB – Lean Sigma – The Black Belt

Course Description Lean Sigma is deployed in many industries to drive significant improvements within organisations; this is the combination of two different approaches Lean and Six Sigma. In recent years they have been combined to produce a dynamic approach which…

ETLSMAN – Lean Sigma – Manager

Course Description Lean Sigma is deployed in many industries to drive significant improvements within organisations; this is the combination of two different approaches Lean and Six Sigma. In recent years they have been combined to produce a dynamic approach which…