Pre-requisites

There are no pre-requisites for this course.

Target audience

• Managers and team leaders
• People involved in a larger Lean project
• People who will run local Lean project
• People who need to develop their problem solving and process improvement competencies
• Middle and Senior Managers so they understand the basics of Lean management and how it can help them and their teams achieve and exceed their KPIs/personal objectives.

Course Content

The Lean Practitioner training consists of the following modules:

• The history of Lean
• Lean principles
• Collecting and measuring the Voice Of the Customer (VOC)
• 8D problem solving
• PDCA (Plan Do Check Act) problem solving
• Kaizen events for quick improvement
• Workplace organisation - Introduction to 5S
• Visual management
• Process mapping
• Value stream mapping (VSM)
• Process error proofing techniques
• Process balancing for process flow
• Data Collection - How to collect process data and information.
• Recording and prioritising waste reduction (Waste Action Log)
• Running a small scale Lean project
• Workplace process improvement
• Service based Lean simulation (3 hours)