ETNTDGR – Effective Note Taking in Discipline and Grievance Hearings

Enquire/Book this course

  • This field is for validation purposes and should be left unchanged.
Print this page
  • Code: ETNTDGR
  • Duration: 1 Day
  • Price per delegate: £395.00 +VAT

Trained over 60000 delegates

Course delivered by industry expert instructors

Highly competitive pricing

Course Description 

Taking an accurate minute of a formal discipline or grievance hearing is essential. Mistakes can lead to escalation of disputes, misunderstanding and/or the loss of an Employment Tribunal.

Target Student

Those who may be requested to take the minutes of discipline or grievance hearings at work.

Delivery Method:

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives

By the end of this programme, each delegate will be able to:

  • Outline the essential content of a formal minute of a discipline or grievance hearing
  • Explain why accurate note taking is required.
  • Describe some basic shortcuts to assist when taking notes
  • Understand the importance of preparation before the meeting
  • Understand the principles of Active Listening

Course Content

  • Introduction
  • The ACAS Code of Practice on Discipline and Grievance
  • How to conduct a formal meeting with an employee
  • Essentials of a discipline or grievance minute
  • Shortcuts when taking notes
  • Active Listening
  • The Importance of review and write up
  • Note taking in other formal meetings with staff.