- Duration
- Days 2
- From
- £595.00 +VAT
Soft Skills Courses
BUSUCR – Building Successful Relationships
Course Description In business, relationship management is the key to your success. If you have strong relationship-building skills, you can work cooperatively with colleagues, resolve conflict and create a great impression on your customers. Find out what it takes to…- Duration
- 1 Day
- From
- £295.00 +VAT
CWCSS – Coping with Change
Course Description The Coping with Change course is an intense 1-day experience where attendees will develop new life changing skills. These new skills will not only help them in the workplace but every area of their life. There is a…- Duration
- Days 1
- From
- £295.00 +VAT
ETCBBW – Better Business Writing
Course Description Every email, report or letter speaks volumes about you and your organisation. This is why it is important to ensure that every document that leaves your organisation is crisp, professional and polished. It is not easy to do…- Duration
- 1 day
- From
- £295.00 +VAT
ETCCOM – Crisis Communication
Course Description In communications terms there should be no such thing as a crisis! Because your planning has anticipated what might happen and has already worked out in advance how to handle it. Whether it's the sort of catastrophic event…- Duration
- Days 1
- From
- £295.00 +VAT
ETCDCPF – Having Difficult Conversations and Providing Feedback
Course Description Relationships can often seem like fragile things – especially in the workplace where they are can be built and destroyed by the actions we take. By underpinning those relationships with a few simple principles, they can grow into…- Duration
- 1 Day
- From
- £295.00 +VAT
ETCEMP – Contract of Employment
Course Description The law provides employees with a multitude of legal protections. The employer, however, must rely on the terms of their contract of employment to allow them to manage their business in an efficient manner. Employers have been required…- Duration
- Days 1
- From
- £295.00 +VAT
ETCLREMP – Understand Your Current Legal Responsibilities when Employing People
Course Description Are you satisfied that you are up to date with the requirements of employment law in relation to the employment of your staff. There were more than 100,000 Employment Tribunals in the UK last year. Are you satisfied…- Duration
- Days 1
- From
- £295.00 +VAT
ETCMH – Mental Health Awareness Training
Course Description This course is for anyone who would like a better understanding of mental health conditions and aims to raise awareness of mental health, and to understand and recognise the causes, symptoms and support options for a range of…- Duration
- 1 Day
- From
- £295.00 +VAT
ETCSTE – Customer service in a Technical Environment
Course Description IT departments are very often the face of an organisation. This means that individuals who work in technical disciplines also have to demonstrate excellent customer service. This course will help participants to develop great customer service. The course…- Duration
- Days 1
- From
- £295.00 +VAT
ETDAW – Dignity at Work
Course Overview Everyone has the right to be treated with dignity, courtesy and respect at work. But unfortunately, it's not always something we can take for granted. The reality is that many people encounter negative behaviours - like harassment and…- Duration
- Half Day
- From
- £195.00 +VAT
ETDIMARK – Digital Marketing
Course Description This course is ideal for anyone who wants to understand the essentials of how to deliver an effective digital marketing campaign. We’ll strip digital marketing back to its core; removing buzzwords and jargon, to ensure you leave with…- Duration
- 1 Day
- From
- £395.00 +VAT
ETEMO1 – Emotional Intelligence
Course Description The aim of this course is to enable delegates to fully understand what is meant by Emotional Intelligence (EI), and how they can improve their EI in both their personal and business lives. Higher EI can help you…- Duration
- 1 Day
- From
- £295.00 +VAT
ETEMO2 – Emotional Intelligence
Course Description The aim of this course is to provide delegates with an opportunity to fully understand what is meant by Emotional Intelligence (EI), and consists of time to explore in depth how they can improve their EI in both…- Duration
- Days 2
- From
- £450.00 +VAT
ETEODIA – Equal Opportunities and Diversity Awareness at Work
Course Description The promotion of Equal Opportunities and the avoidance of discriminatory practices within the work place is of critical importance to everyone in business today. New and evolving laws, and the changing composition of the labour market has led to…- Duration
- Days 1
- From
- £295.00 +VAT
ETEPSD – Effective Problem Solving & Decision Making – Virtual session
Course Description Problem solving is a key skill in both our personal and professional lives. It’s a mental process, where we need to establish, analyse and solve situations that are a problem, issue or challenge. The goal of problem solving…- Duration
- Half Day
- From
- £195.00 +VAT
ETEQD – Equality, Diversity & Inclusion
Course Description Equality and Diversity are about treating people fairly, no matter what their differences are. It’s making sure everyone feels included, that no one experiences discrimination or prejudice. We all have a duty to treat one other with respect,…- Duration
- Half Day
- From
- £295.00 +VAT
ETINCCDR – An Introduction to Credit Control and Debt Recovery
Course Description The control of credit is, or should be, one of the areas of highest priority for the manager of any business, large or small. All too often it is left to chance or to junior employees with little…- Duration
- Days 1
- From
- £295.00 +VAT
ETMOYRW – Motivating Yourself & Others As A Remote Worker
Course Description Motivated people are more engaged, happy and perform better in the workplace. Many of us can think of times when we’ve been motivated – and probably times when we’ve struggled to motivate ourselves. There are many factors that…- Duration
- Half Day
- From
- £195.00 +VAT
ETMTC – Managing Through Colours
Course Description In work or in your personal life, do you find you connect with some people straightaway and others you struggle to engage in conversation? Have you ever wondered why this is? To manage others, it is important to…- Duration
- 1 day
- From
- £295.00 +VAT
