ASS01 – Advanced Selling Skills

Course Description The aim of this course is to enable delegates to be able to establish their customers needs; how to match these needs to the benefits offered by their product and then create a strong impact by presenting their…
Duration
Days 2
From
£595.00 +VAT
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CWCSS – Coping with Change

Course Description The Coping with Change course is an intense 1-day experience where attendees will develop new life changing skills. These new skills will not only help them in the workplace but every area of their life.  There is a…
Duration
Days 1
From
£295.00 +VAT
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ETCBBW – Better Business Writing

Course Description Every email, report or letter speaks volumes about you and your organisation. This is why it is important to ensure that every document that leaves your organisation is crisp, professional and polished. It is not easy to do…
Duration
1 day
From
£295.00 +VAT
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ETCCOM – Crisis Communication

Course Description In communications terms there should be no such thing as a crisis! Because your planning has anticipated what might happen and has already worked out in advance how to handle it. Whether it's the sort of catastrophic event…
Duration
Days 1
From
£295.00 +VAT
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ETCEMP – Contract of Employment

Course Description The law provides employees with a multitude of legal protections.  The employer, however, must rely on the terms of their contract of employment to allow them to manage their business in an efficient manner.  Employers have been required…
Duration
Days 1
From
£295.00 +VAT
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ETCMH – Mental Health Awareness Training

Course Description This course is for anyone who would like a better understanding of mental health conditions and aims to raise awareness of mental health, and to understand and recognise the causes, symptoms and support options for a range of…
Duration
1 Day
From
£295.00 +VAT
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ETCSTE – Customer service in a Technical Environment

Course Description IT departments are very often the face of an organisation. This means that individuals who work in technical disciplines also have to demonstrate excellent customer service. This course will help participants to develop great customer service. The course…
Duration
Days 1
From
£295.00 +VAT
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ETDAW – Dignity at Work

Course Overview Everyone has the right to be treated with dignity, courtesy and respect at work. But unfortunately, it's not always something we can take for granted. The reality is that many people encounter negative behaviours - like harassment and…
Duration
Half Day
From
£195.00 +VAT
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ETDIMARK – Digital Marketing

Course Description This course is ideal for anyone who wants to understand the essentials of how to deliver an effective digital marketing campaign. We’ll strip digital marketing back to its core; removing buzzwords and jargon, to ensure you leave with…
Duration
1 Day
From
£395.00 +VAT
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ETEMO1 – Emotional Intelligence

Course Description The aim of this course is to enable delegates to fully understand what is meant by Emotional Intelligence (EI), and how they can improve their EI in both their personal and business lives. Higher EI can help you…
Duration
1 Day
From
£295.00 +VAT
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ETEMO2 – Emotional Intelligence

Course Description The aim of this course is to provide delegates with an opportunity to fully understand what is meant by Emotional Intelligence (EI), and consists of time to explore in depth how they can improve their EI in both…
Duration
Days 2
From
£450.00 +VAT
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ETEODIA – Equal Opportunities and Diversity Awareness at Work

Course Description The promotion of Equal Opportunities and the avoidance of discriminatory practices within the work place is of critical importance to everyone in business today. New and evolving laws, and the changing composition of the labour market has led to…
Duration
Days 1
From
£295.00 +VAT
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ETMOYRW – Motivating Yourself & Others As A Remote Worker

Course Description Motivated people are more engaged, happy and perform better in the workplace. Many of us can think of times when we’ve been motivated – and probably times when we’ve struggled to motivate ourselves. There are many factors that…
Duration
Half Day
From
£195.00 +VAT
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ETMTC – Managing Through Colours

Course Description In work or in your personal life, do you find you connect with some people straightaway and others you struggle to engage in conversation? Have you ever wondered why this is? To manage others, it is important to…
Duration
1 day
From
£295.00 +VAT
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ETMTET – Managing your Technical Team

Course Description The recent changes to organisational structures mean that a team leader's role has also changed. Technology has flattened organisational structures and the role now requires the flexibility and leadership capacity to manage multi-disciplinary teams, often remotely. Target Student Anyone…
Duration
Days 2
From
£295.00 +VAT
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ETMYTRW – Managing Your Time As A Remote Worker

Course Description “I don’t have enough time” is a common call from many of us as we juggle our daily lives. We have our personal lives, with family, friends and social events – and we have work. Add to this…
Duration
Half Day
From
£195.00 +VAT
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