Course Description

Our experiential learning enables you to take your team on a 1-day journey to understand what great Client Supplier Relationship Management entails and the value-add it brings to a business.

We recognise that people have different learning preferences, so we aim to offer a range and blend of approaches.

Experiential simulation-based learning enables participants to build and apply their knowledge and skills, through an increasingly complex series of time-pressured challenges.

Our facilitator leads teams through best practices, scenario simulations, and lessons learned reviews, addressing aspects such as alignment to business strategy, building trust, performance management, dispute resolution, strengthening relationships, and best practices.

This course offers an intensive learning approach for individuals and teams, to build a strong understanding and practical skills in relationship management disciplines.

Our learning events can provide a safe environment for your team to practice using their skills and knowledge outside the workplace.

Lessons learned are also used to reinforce and evidence participant learning.

Engaging participants as teams, working together to identify and execute solutions; the experience helps to highlight the value of diverse and inclusive working.

Target Student

Personnel responsible for client-supplier relationships & performance, ensuring they deliver the outcomes and value-add needed.

Attendees can also be supported following this event to improve relationship management for win-win outcomes and embed governance.

Prerequisites

None.

Course Content

• Working toward Mutual Outcomes
• The importance of client-supplier mapping
• Measuring & achieving value
• Managing issues & performance
• Building trust & partnership
• Setting a strategic engagement model
• Defining best practice relationship management.