Soft Skills Courses

MHWTM – Managing a Hybrid Working Team

Course Description Until recently, teams needed to be in the same location to work most effectively in many work environments. The Covid 19 pandemic forced many employers into a new situation, where many, sometimes all employees, worked from home. 2020…

MUEB – Managing Unacceptable Employee Behaviour

Course Description This 1 day session is designed to give Managers and Leaders the opportunity to consider how best to manage unacceptable behaviour in the workplace. Sessions can be delivered virtually or face to face, and are interactive, with models,…

MYAARW – Managing Yourself as a Remote Worker

Course Description Times are changing in all areas of our lives with the development of technology, and as a result of this, more of us are finding ourselves part of a virtual team. This may be a new permanent situation,…

SLS01 – Supervisory and Leadership Skills

Performance-Based Objectives By the end of today delegates will be able to: Explain the terms leadership and management Recognise how to get from being managed to managing Recognise unspoken supervisory responsibilities Explain the nature of authority and responsibility Define motivation…

SS01 – Selling Skills

Course Description The aim of this course is to enable delegates to forget the aggressive, hard sell approach, and to develop the communication skills required to achieve repeated success with face-to-face selling. Target Student Sales professionals, who would like to…

TMTMO – Time Management Training with Microsoft Outlook

Course Description This Time Management training course is designed to help participants develop their skills in time management to achieve more effective results in less time. This is a practical course that introduces proven techniques for mastering time. The approach…

WIAHT – Working in a Hybrid Team

Course description Recent research shows that as a result of the Covid 19 pandemic and many being asked to work from home, most workers would now choose to continue to do so at least some of the time. This is…