Personal & Professional Development

MATC – Managing Team Conflict

According to John Adair, the role of a manager is to: Achieve the Task, Manage the Individual and Manage the Team – not always easy to achieve! Teams are made up of a group of individuals, all with…

PEEF – Personal Effectiveness

This two day workshop has been designed to enable who choose to attend the opportunity to explore and reflect on their personal styles, behaviours and capabilities, and the outcomes they have, particularly in the work environment. Focus for…

BUSUCR – Building Successful Relationships

In business, relationship management is the key to your success. If you have strong relationship-building skills, you can work cooperatively with colleagues, resolve conflict and create a great impression on your customers. Find out what it takes to…

ETEPSD – Effective Problem Solving & Decision Making – Virtual session

Problem solving is a key skill in both our personal and professional lives. It’s a mental process, where we need to establish, analyse and solve situations that are a problem, issue or challenge. The goal of problem solving…

ETMYTRW – Managing Your Time As A Remote Worker

“I don’t have enough time” is a common call from many of us as we juggle our daily lives. We have our personal lives, with family, friends and social events – and we have work. Add to this…

MYAARW – Managing Yourself as a Remote Worker

Times are changing in all areas of our lives with the development of technology, and as a result of this, more of us are finding ourselves part of a virtual team. This may be a new permanent situation,…

ETRES01 – Building Resilience

Resilience is a key skill for everyone in both our personal and professional lives. It helps individuals “bounce back” when encountering challenges, setbacks and crisis. This 1 day workshop gives attendees the opportunity to explore their own levels…

ETEMO2 – Emotional Intelligence

The aim of this course is to provide delegates with an opportunity to fully understand what is meant by Emotional Intelligence (EI), and consists of time to explore in depth how they can improve their EI in both…

ETEMO1 – Emotional Intelligence

The aim of this course is to enable delegates to fully understand what is meant by Emotional Intelligence (EI), and how they can improve their EI in both their personal and business lives. Higher EI can help you…

ETCDCPF – Having Difficult Conversations and Providing Feedback

Relationships can often seem like fragile things – especially in the workplace where they are can be built and destroyed by the actions we take. By underpinning those relationships with a few simple principles, they can grow into…

ETMTC – Managing Through Colours

In work or in your personal life, do you find you connect with some people straightaway and others you struggle to engage in conversation? Have you ever wondered why this is? To manage others, it is important to…

TMTMO – Time Management Training with Microsoft Outlook

This Time Management training course is designed to help participants develop their skills in time management to achieve more effective results in less time. This is a practical course that introduces proven techniques for mastering time. The approach…

ETSSMMW – Making Meetings Work

This workshop is designed to provide guidelines and essential skills to help participants conduct effective meetings. Particular emphasis is placed on the skills of managing conversations to promote successful outcomes. Target Student This workshop is aimed at any…

ETSTRESS – Stress Management

The aim of this course is to enable delegates to examine the causes of stress and its impact on their own productivity, and to consider a range of techniques for helping themselves manage their own stress positively. Target…

ETSSDWCON – Dealing with Conflict

The course raises participants' understanding of the background to conflict and the contribution they can make to either calming or escalating the confrontation. During the training day participants learn and practice key skills to build their confidence to…

ETSSASS – Assertiveness

Assertiveness is about self-empowerment, personal growth and personal change; this training enables individuals to empower themselves, grow personally and effect changes in their lives. Because individuals will recognise and practice assertive behaviours to varying degrees depending on what…

ETTTTR – Train the Trainer

This Train the Trainer course has been designed for those people looking to provide training in the workplace. Pre-requisites There are no pre-requisites for this course. Performance Based Objectives Learning checks (monitoring trainee progress) Training activities - game,…