Soft Skills

ETSSNEGS – Negotiation Skills

This workshop is intended to develop the skills and confidence of those people whose responsibilities will require them to be effective negotiators, whether their bargaining relationships are formal or informal. Prerequisites None. Delivery Method Instructor led, group paced.…

ETSSLMC – Leading and Managing Change

Very few, if any, companies are immune from change these days. Sometimes the change is organic and people hardly notice it happening. More often, however, change is initiated because businesses have to respond to external demands and constraints…

LTDW01 – Leadership and Team Development Workshop

Performance-Based Objectives By the end of the workshop managers will be better able to: Identify with similarities and differences between Managers and Leaders Explain key drivers for change State how to create a positive change climate Identify the ways in…