- Duration
- Days 2
- From
- £750.00 +VAT
Soft Skills
ETEMO1 – Emotional Intelligence
Course Description The aim of this course is to enable delegates to fully understand what is meant by Emotional Intelligence (EI), and how they can improve their EI in both their personal and business lives. Higher EI can help you…- Duration
- 1 Day
- From
- £395.00 +VAT
ETPRESPP – Advanced Presentation Skills using PowerPoint
Course description The ability to impart clear, concise and engaging information is a key component of everyday business life. Advanced Presentation Skills using PowerPoint for Impactful Delivery Course will equip delegates with the tools and techniques to help develop these…- Duration
- Days 2
- From
- £750.00 +VAT
ETCDCPF – Having Difficult Conversations and Providing Feedback
Course Description Relationships can often seem like fragile things – especially in the workplace where they are can be built and destroyed by the actions we take. By underpinning those relationships with a few simple principles, they can grow into…- Duration
- 1 Day
- From
- £395.00 +VAT
ETUNBIA – Unconscious (Implicit) Bias
Course Overview: Biases are natural - they’re the result of everything we’ve ever seen, heard or experienced influencing our opinions about someone or something – rather than the reality or the facts. However, they shouldn’t go un-checked or un-challenged. The aim of…- Duration
- Half Day
- From
- £295.00 +VAT
ETCMH – Mental Health Awareness Training
Course Description This course is for anyone who would like a better understanding of mental health conditions and aims to raise awareness of mental health, and to understand and recognise the causes, symptoms and support options for a range of…- Duration
- 1 Day
- From
- £395.00 +VAT
ETDAW – Dignity at Work
Course Overview Everyone has the right to be treated with dignity, courtesy and respect at work. But unfortunately, it's not always something we can take for granted. The reality is that many people encounter negative behaviours - like harassment and…- Duration
- 1 Day
- From
- £395.00 +VAT
ETMTC – Managing Through Colours
Course Description In work or in your personal life, do you find you connect with some people straightaway and others you struggle to engage in conversation? Have you ever wondered why this is? To manage others, it is important to…- Duration
- 1 day
- From
- £395.00 +VAT
TMTMO – Time Management Training with Microsoft Outlook
Course Description This Time Management training course is designed to help participants develop their skills in time management to achieve more effective results in less time. This is a practical course that introduces proven techniques for mastering time. The approach…- Duration
- 1 day
- From
- £395.00 +VAT
ETCBBW – Better Business Writing
Course Description Every email, report or letter speaks volumes about you and your organisation. This is why it is important to ensure that every document that leaves your organisation is crisp, professional and polished. It is not easy to do…- Duration
- 1 day
- From
- £395.00 +VAT
FS – Facilitation Skills
Course Description The idea that helpers and educators are facilitators of learning and change has been around at least since the 1960s. Because groups are understood as the basic work unit of organisations – being used to plan and implement…- Duration
- 1 Days
- From
- £395.00 +VAT
ETSSEWRSK – Effective Writing Skills
Course Description The aim of this programme is to develop your writing skills by ensuring that all communications are written to support your company's objectives Target Student Anyone who in the course of their work is required to communicate in…- Duration
- Days 1
- From
- £395.00 +VAT
CWCSS – Coping with Change
Course Description The Coping with Change course is an intense 1-day experience where attendees will develop new life changing skills. These new skills will not only help them in the workplace but every area of their life. There is a…- Duration
- Days 1
- From
- £395.00 +VAT
ETNTDGR – Effective Note Taking in Discipline and Grievance Hearings
Course Description Taking an accurate minute of a formal discipline or grievance hearing is essential. Mistakes can lead to escalation of disputes, misunderstanding and/or the loss of an Employment Tribunal. Target Student Those who may be requested to take the…- Duration
- 1 Day
- From
- £395.00 +VAT
ETRPTWRG – Report Writing
Course Outline Report writing is an essential document that is required in the workplace. Reports that follow different formats can be frustrating and reading reports can also be very time-consuming. People reading your report don't usually have a lot of…- Duration
- Days 1
- From
- £395.00 +VAT
SLS01 – Supervisory and Leadership Skills
Performance-Based Objectives By the end of today delegates will be able to: Explain the terms leadership and management Recognise how to get from being managed to managing Recognise unspoken supervisory responsibilities Explain the nature of authority and responsibility Define motivation…- Duration
- Days 1
- From
- £395.00 +VAT
ETSSCTS – Customer Service
Course Description This workshop is about developing participant's awareness of the personal skills, attitudes and behaviours that influence the customer experience. It is also about ensuring individuals take personal responsibility for customer service. Target Student Any individual, who in the…- Duration
- Days 1
- From
- £395.00 +VAT
ETPERMAN – Performance Management
Course Description This is a highly participative workshop and encourages delegates to recognise performance management as a strategic and integrated approach to delivering success in organisations. Workshops will be tailored to meet the needs of individual clients and to match…- Duration
- Days 1
- From
- £395.00 +VAT
ETEODIA – Equal Opportunities and Diversity Awareness at Work
Course Description The promotion of Equal Opportunities and the avoidance of discriminatory practices within the work place is of critical importance to everyone in business today. New and evolving laws, and the changing composition of the labour market has led to…- Duration
- Days 1
- From
- £395.00 +VAT
ETSSFLSS – Front Line Supervisor Skills
Course Description This two-day Supervisory Skills workshop is designed to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team…- Duration
- Days 2
- From
- £750.00 +VAT
