Course Description

This internationally-recognised certification evaluates your knowledge of essential concepts, tools, and techniques for effective team leadership and management. The syllabus covers best-practice models for leadership, management, and interpersonal skills crucial in today's workplace.

• Demonstrate leadership prowess applicable to senior roles or as preparation for people management positions
• Acquire skills to support successful business change initiatives within your organisation
• Gain one of four modules required for the Advanced International Diploma in Business Analysis

The Team Leadership certification serves as a People Skills module for the BCS Advanced International Diploma in Business Analysis.

Pre-requisites

There are no entry requirements for this certification.

Target Audience

This professional certificate is ideal for individuals seeking to enhance their understanding of key leadership frameworks and techniques, particularly those responsible for guiding teams through business change projects.

Suitable for:

• Business Analysts
• Project Managers
• Product Managers
• Business Managers
• Aspiring Team Leaders

It also serves as a People skills module for the BCS Advanced Diploma in Business Analysis.

Course Materials

We'll send a printed copy of the latest comprehensive course manual to your home address well before your course begins. Additionally, you'll receive an email with a link to access a digital version of the same manual, ensuring you have both physical and electronic references for your convenience and future use.

Exam

The course prepares delegates for the BCS Professional Certificate in Team Leadership examination. If this course is part of your BCS Advanced International Diploma in Business Analysis programme you have three further modules to choose in addition to already having completed the BCS International Diploma in Business Analysis.

The exam is accessible only at the registered date and time. Candidates with disabilities or special considerations, including English as a second language, may request adjustments or additional time in line with BCS reasonable adjustments policy.

Learning Objectives

You'll gain a broad understanding of team leadership, including:

• Team leadership roles and styles
• Emotional intelligence
• Participative leadership
• Positive communication
• Managing team performance
• Managing time and priorities
• Leading teams through change

Course Content

Introducing Leadership & Management

• Definitions of leadership and management
• Management behaviours – why they matter
• Role & responsibilities of a team leader
• Leadership styles, behaviours & traits
• Action centred leadership
• Leading by example

Self-awareness & Emotional Intelligence

• Understand others' experience of us
• Gaining and using feedback to develop as a leader
• Concept of EQ
• Emotional intelligence competencies
• Develop management strategies

Participative Leadership

• Directive and non-directive styles of management
• Team engagement, motivation, development, trust and empowerment
• Situational Leadership
• The do's and don'ts of delegation

Positive Communication

• Building trust and respect
• Behaviour/Impact Cycle
• Voice, body language & words

Communication styles in conflict: Assertive, Aggressive, Passive

Building High Performing Teams

• Definition of 'performance'
• Team leader's role in developing high performance
• Setting effective goals, objectives & measures
• Giving performance feedback
• Coaching for performance
• Dealing with under-performance
• Handling difficult conversations

Managing Time & Priorities

• Identifying priorities
• Managing your time effectively
• Making decisions & delegating

Leading Teams Through Change

• Understanding the effects of change on a team
• The Change Curve
• Communicating during change
• Planning and monitoring the implementation of change

Multi-dimensional Working Environments

• The Hybrid Workplace
• The Job Demands-Resources Model
• Empowerment, trust, motivation, performance and well-being
• Communication strategies