Course Description

This half-day workshop provides a practical guide to recruitment and selection, equipping participants with the skills and knowledge to plan, prepare for, and conduct effective interviews. Through discussion and hands-on exercises, participants will learn how to use behavioural interviewing techniques, work within the limits of employment legislation, and provide constructive feedback – ensuring a fair, lawful, and professional selection process.

Target Student

Line managers, team leaders, HR professionals, and anyone involved in recruiting and selecting candidates who wants to develop their interviewing skills and ensure a fair and legally compliant process.

Pre-requisites

• None

Core Learning Objectives

• Plan and prepare for an effective interview, avoiding unlawful discrimination
• Explain the content of the Equality Act 2010
• Plan and prepare behavioural questions
• Describe how to set up and organise an interview
• Identify constructive feedback in the context of the selection process

Course Outline

1. Recruitment in Context

• The importance of the recruitment process
• The nature and extent of the recruitment you are likely to be involved with
• What does an effective interview achieve?

2. Selection Legislation

• An outline of the different aspects of legislation to consider
• Ensuring you are working within the limits of the law
• The Equality Act 2010 and its relevance to recruitment

3. The Recruitment Process

• Who does what and what needs to happen
• The shortlisting process – how to distinguish the chaff from the wheat

4. Behavioural Interviewing Techniques

• Behavioural interviewing in line with current best practice
• Drafting effective behavioural questions
• Practising questioning techniques

5. Organising Yourself

• How to set up and organise an interview
• Preparing the environment and materials

6. Giving Feedback

• Who gives feedback after the interview
• How to deliver constructive feedback to candidates

7. Personal Action Planning

• Developing a personal action plan to apply back in the workplace