Course Description

Professional Scrum Product Owner™ – AI Essentials (PSPO-AI Essentials) is an interactive, hands-on course designed to help Product Owners and other product professionals understand, leverage and apply Artificial Intelligence (AI) to support their work and teams.

AI is becoming a foundational capability in product management, offering new ways to discover, define, validate and deliver valuable products. Through discussions and practical exercises, delegates will explore how AI tools and techniques can enhance Product Ownership, improve decision-making and support effective product development.

The course will help you to:

• Understand how AI supports modern product development
• Use AI to improve product discovery, validation and delivery
• Apply generative AI tools to practical product-related activities
• Embed AI tools into daily Product Ownership activities
• Adopt AI responsibly, securely and ethically
• Develop the confidence to operate as an AI-literate product professional.

Exam Certification

The course includes an attempt at the globally recognised Professional Scrum Product Owner™ – AI Essentials (PSPO-AI Essentials) certification exam.

PSPO-AI Essentials Exam

• A minimum score of 85% is required to pass
• All participants completing the course receive a password for one exam attempt
• Delegates who take the exam within 14 days of receiving their password and do not achieve the required score will receive a second attempt at no additional cost.

Target Student

This course is suitable for product professionals in any industry who want to integrate AI into their work. It is particularly appropriate for:

• Product Owners seeking to integrate AI into their workflows and enhance their Product Ownership skills
• Product Managers aiming to use AI to increase product value and innovation
• Business Analysts interested in applying AI tools and techniques to product discovery and validation
• Scrum Masters, Agile Coaches and leaders who want to use AI to support Product Owners and Scrum Teams
• Anyone in a product-related role who wants to understand AI fundamentals and their practical applications.

Course Objectives

The key objectives of this course are to:

• Describe AI and how it supports modern product development
• Explain key AI concepts, including machine learning, deep learning, generative AI and agentic AI
• Understand how real-world AI use cases can enhance Product Ownership
• Use leading AI tools and write effective prompts that generate useful outputs
• Demonstrate how generative AI tools, such as ChatGPT and Synthesia, can support product work
• Embed AI tools into daily Product Ownership activities
• Identify ethical, responsible and secure practices when adopting AI
• Implement AI-informed behaviours in daily work
• Use AI to understand product markets more effectively
• Create user personas to develop a better understanding of customers
• Craft a clear product vision
• Accelerate product prototyping and testing
• Delegate routine tasks using appropriate AI tools
• Enhance collaboration with team members and stakeholders.

Course Outline

• AI fundamentals and terminology
• AI in modern product development
• Machine learning and deep learning
• Generative AI and agentic AI
• AI applications across the Product Owner stances
• Using AI to understand products and markets
• Creating customer and user personas
• Developing a clear product vision
• Product discovery and validation with AI
• AI-assisted prototyping and testing
• Writing effective AI prompts
• Using generative AI tools, including ChatGPT and Synthesia
• Delegating and managing routine tasks
• Supporting collaboration with teams and stakeholders
• Embedding AI into daily Product Ownership workflows
• AI security, ethics and responsible adoption
• Developing AI-literate Product Owner behaviours.