Course Description

This 2 day course has been designed to encourage delegates to explore both the Scrum framework and User Experience techniques to encourage teamwork and focus on delivering value. It will also explore a range of UX and Systems Thinking techniques, taking into consideration how these can complement the delivery activities traditionally focused on within Scrum.

Performance Based Objectives

The course is useful to a range of roles looking to work in an agile fashion. These can include those that may have job titles such as Product Manager, Product Owner, Designer, Developer and Tester.

Pre-requisites

The are no pre-requisites for this course.

Course Outline

• Overview of Scrum
• Scrum Roles
• Where does UX fit?
• Lean UX principles
• Driving Vision with Outcomes
• Layered goals
• Systems Thinking
• Lean UX Canvas
• Understanding users
  • Empathy maps
  • Hypothesis table
• UX Design is team work
  • 6 up idea generation
• Product Backlog – Experience stories
• MVP & prototypes
• Dual track agile
• Feedback & Research
• Making organisational shifts