Course Description

This half-day workshop provides a practical introduction to performance management, equipping participants with the skills and confidence to hold effective performance discussions, set meaningful objectives, and document outcomes in line with their organisation's process. Through group discussion and hands-on exercises, participants will develop a clear understanding of how performance management supports both individual development and organisational goals.

Target Student

Line managers, team leaders, and supervisors who are responsible for managing the performance of others and want to develop their skills in conducting performance reviews and setting objectives.

Pre-requisites

• None

Core Learning Objectives

• Explain the purpose of performance management
• Explain the performance management process steps and how they work
• Develop your ability to hold performance discussions
• Make performance assessments
• Record performance outcomes in line with the company's process

Course Outline

1. What is Performance Management?

• Defining performance management
• How it is used to help individuals meet organisational goals

2. The Performance Review Meeting – Looking Back

• Key elements of a performance review meeting
• Holding the "looking back" discussion
• Making fair and evidence-based performance assessments

3. Setting Objectives and Development Planning – Looking Forward

• Setting SMART objectives
• Development planning for team members
• Holding the "looking forward" discussion

4. Linking Performance to Organisational Strategy

• Connecting individual performance to wider organisational goals

5. Documenting the Process

• How to document the performance management process
• Generating and recording performance evidence
• Recording outcomes in line with the company's process