Course Description

The planning and implementation of any change requires detailed consideration to ensure that it is the right change, that it will meet the required outcomes, and that it will be implemented successfully.

Digital change needs to be aligned to the organisation’s strategy and its current architecture and capability, as well as to the external business environment. There is also the need to consider the future of technology, ethical concerns and user-centred design.

Using the business change lifecycle model, this award provides a holistic view of the change process, from business alignment to benefit realisation.

The Foundation Certificate in Digital Business Change can be taken as a knowledge module that forms part of the BCS International Diploma in Business Analysis.

Pre-requisites

No formal prerequisites are required, but candidates should have good written English skills.

Target Student

The BCS Foundation Certificate in Digital Business Change is designed for professionals involved in planning, implementing, and reviewing digital and business change, including business analysts, project managers, and change managers.

Course Materials

We'll send a printed copy of the latest comprehensive course manual to your home address well before your course begins. Additionally, you'll receive an email with a link to access a digital version of the same manual, ensuring you have both physical and electronic references for your convenience and future use.

Exam

The course prepares delegates for the BCS Foundation Certificate in Digital Business Change examination. If this course is part of your BCS International Diploma in Business Analysis programme you have a choice of further modules which include the Core BA Diploma modules, Business Analysis Practice and Requirements Engineering.

The exam is accessible only at the registered date and time. Candidates with disabilities or special considerations, including English as a second language, may request adjustments or additional time in line with BCS reasonable adjustments policy.

Learning Objectives

Upon completion of this award, learners will be able to demonstrate knowledge and understanding of:

• Aligning change to the external environment, internal strategy and the enterprise architecture.
• Techniques for identifying the need or opportunity for change.
• Establishing, validating and categorising change requirements.
• The ethical considerations of digital change.
• The Agile Manifesto and Agile development practices.

Course Content

Business change principles

• The business change lifecycle
• Business change drivers
• Risk appetite and risk categories

Business alignment

• Understanding the organisation and the business environment
• Strategic analysis techniques
• SWOT analysis
• Key areas for business change alignment
• The cultural web
• Enterprise architecture
• Performance measures and the balanced scorecard
• Ethics and sustainability

Business improvement definition

• Investigation techniques
• Documenting business situations
• Analysing stakeholders
• Gap analysis
• Design thinking
• Developing a business case
• Options and feasibility
• Risk and impact analysis
• Investment appraisal
• Change definition in an Agile environment
• Identifying and prioritising requirements
• Principles of user-centred design and accessibility

Business change design and development

• System development lifecycles (Linear and iterative)
• Business acceptance testing

Business change implementation

• CPPOLDAT framework
• Managing the change
• Changeover strategies
• Emotional impact of change
• Reviewing success

Benefits management and realisation

• Approach to benefits management and realisation
• Benefits management lifecycle
• Benefit categories
• The benefits plan
• Benefits review