Course Description

This one-day workshop can be used as an introduction to coaching but can also form the basis of part of a larger programme that uses coaching as a means of working towards the achievement of strategic objectives. Programmes can be tailored to suit the needs of individual clients.

Target Student:

Any line manager, who in the course of their work is required to manage and develop the performance of team members.

Prerequisites

None

Delivery Method

Instructor led, group paced.

Performance-Based Objectives

By the end of today, delegates will be able to:

• Explain the basic tools and models used in coaching
• Develop effective questioning skills
• Recognise the importance of effective listening
• Describe the GROW model
• Demonstrate the use of coaching to support the appraisal process

Course Content

• Learning styles questionnaire leading to discussion around the importance of recognising individual learning styles
• Coaching tutor-input and discussion around what coaching is and what it is not
• Group tasks to highlight effective listening skills
• Discussion and group tasks to develop key questions for use when coaching
• GROW model: what it is and how it is used within the coaching context
• Group activity that will allow participants to demonstrate coaching skills