Course Description

The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) training provides you with an understanding of Cisco Expressway Series solutions, such as B2B calls, Cisco Mobile and Remote Access for remote workers, authentication options, and additional Cisco Expressway Series features. Topics covered also include details about the Webex solutions, and the benefits of hybrid integrations between Cisco on-premises solutions and Webex Meetings in the cloud.

This training prepares you for the 300-820 CLCEI v1.1 exam. If passed, you earn the Cisco Certified Specialist – Collaboration Cloud & Edge Implementation certification and satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Collaboration certification.

Target Student

This course is designed for professionals in job roles such as:

• Collaboration engineers
• Collaboration administrators

Pre-requisites

There are no formal pre-requisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:

• Understanding of networking technologies
• Understanding voice and video
• Knowledge of Cisco collaboration core technologies
• Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signalling protocol fundamentals
• Collaboration call control fundamentals of Cisco Unified Communications Manager

These skills can be found in the following Cisco Learning Offerings:

• Understanding Cisco Collaboration Foundations (CLFNDU)
• Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Performance Based Objectives

Upon successful completion of this course, participants will be able to:

• Describe the Cisco Expressway Core features and functionality within the collaboration architecture
• Describe the Cisco Expressway Core additional features
• Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
• Configure and troubleshoot Cisco Collaboration solutions for Business-to-Business calls
• Describe how to secure B2B communication with Cisco Expressway Series
• Describe the Mobile and Remote Access (MRA) feature
• Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service
• Describe deployment models for Cisco Webex cloud-based collaboration, management of users and sites within Webex Control Hub, and other administrative tasks
• Describe Cisco Webex Hybrid Services

Certifications

This course is part of the following certification and earns 40 CE credits towards recertification:

• Cisco Certified Network Professional Collaboration (CCNP Collaboration)
• Cisco Certified Specialist – Collaboration Cloud & Edge Implementation

Follow On Courses

• Implementing Cisco Collaboration Conferencing (CLCNF)

Course Content

Module 1 - Configuring and Troubleshooting the Cisco Expressway Series

• Deploy Virtualised Cisco Expressway
• Perform the Initial Cisco Expressway Series Configuration
• Register Endpoints on Cisco Expressway Series
• Call Search History and Registrations
• Troubleshooting Tools

Module 2 - Configuring Cisco Expressway Additional Features

• Configure Cisco Expressway Series Bandwidth Management and Registration Restrictions
• Troubleshoot Cisco Expressway Series Endpoint Registration and Local Dial Plan
• Configure Cisco Expressway Series Security Features

Module 3 - Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series

• Configure Cisco Unified Communications Manager to Connect with Cisco Expressway-C
• Troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series Integration
• Configure Cisco Unified Communications Manager and Cisco Expressway Series Integration

Module 4 - Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business

• Implement a Business-to-Business Cisco Collaboration Solution
• Troubleshoot Business-to-Business Calls on the Cisco Expressway Series

Module 5 - Securing Business-to-Business Communication

• Secure a B2B Cisco Collaboration Communication

Module 6 - Configuring and Troubleshooting Mobile and Remote Access

• Configure MRA on the Cisco Expressway Series
• Troubleshoot MRA on the Cisco Expressway Series

Module 7 - Integrating and Securing Mobile and Remote Access

• Configure MRA with Additional Application Integrations

Module 8 - Configuring Cisco Webex Hybrid Services

• Prepare for Cisco Webex Integration