Course Description

This course is for anyone who would like a better understanding of mental health conditions and aims to raise awareness of mental health, and to understand and recognise the causes, symptoms and support options for a range of common and less-common mental health problems.

Pre-requisites

There are no pre-requisites for this course.

Course Content

Introduction

The Unconscious Mind

• How our views are formed

Signs and Symptoms of Mental Health

• What is mental health
• Signs of mental ill health
• Types of mental ill health and mental health conditions

Effectively Managing Mental Health in the Workplace

• Supporting your staff

Workplace Culture of Support and Awareness

• Culture
• Working practices
• Communication
• Leadership and Managers

Managing difficult conversations

Before going into the conversation

Active listening

How you as a manager affect your staff

• Influencing change

What next?

• Prevention
• Intervention
• Protection